Hostaway Reviews in May 2025: User Ratings, Pros & Cons

I demo'ed many systems

I demo'ed many systems, however hHostaway was by far the best choice. That has continued throughout the onboarding, and on-going live help. Not ticketed, or email, one to one human help. The system is brilliant, however what makes it easy and efficient, is my onboarder, the legend, Shabeeb. He has continued to help me throughout. and continues to.

Support has been exceptional!

Date of experience: December 28, 2021

I highly recommend it

I highly recommend it! It has been a great experience. The onboarding was very helpful that you will master how to use Hostway in a very short time.

"Best property channel software"

What do you like best about Hostaway? Intuitive learning, quick support, ease of use and features. What do you dislike about Hostaway? Not much, a few small gripes on updating instant messaging, but nothing major comes to mind at the moment. What problems is Hostaway solving and how is that benefiting you? Complete pricing and communication among all platforms . VRBO, Booking.com, Expedia, Airbnb and more. Simplifies my time.

Paul Solaman from your team is AMAZING!

Paul Solaman is incredible! It is specifically Paul's onboarding that has ensured our success as first-time hosts. He's super patient with all of my questions (I have many) while onboarding; he is very fast to reply to my emailed, offline questions in between our calls, and most of all he's personable and I feel, looking out for my best interest. THANK YOU for such an incredible onboarding partner!

"Hostaway is undefeated!"

What do you like best about Hostaway? 5 Stars All Around! I did extensive research comparing various property management softwares and channel managers before deciding on Hostaway. I'm extremely happy I chose them to help grow my short term rental business. Their customer service and support is second to none. I had multiple onboarding sessions with their Customer Success Specialist, Shabeeb. I can't say enough good things about my experience working with Shabeeb. Each call he took the time ...

Hostaway has been amazing so far

Hostaway has been amazing so far. Onboarding experience has been easy and very informative. Any small issues have been rectified and fixed immediately. I would highly recommend to anyone needing a Channel Manager.

So far all good and expect same in…

So far all good and expect same in future

5 Stars All Around

5 Stars All Around! I did extensive research comparing various property management softwares and channel managers before deciding on Hostaway. I'm extremely happy I chose them to help grow my short term rental business. Their customer service and support is second to none. I had multiple onboarding sessions with their Customer Success Specialist, Shabeeb. I can't say enough good things about my experience working with Shabeeb. Each call he took the time to review what we previously went ...

Onboarding

Good Experience highly reccommend