Hostaway Reviews in September 2026: User Ratings, Pros & Cons

Great onboarding experience

Excellent onboarding experience with Deborah Macina.She was clear, professional, and extremely helpful🥰

Krish helped us out during a natural…

Krish helped us out during a natural disaster!!! Thank you to Krish and the Hostaway team for excellent service during challenging times. Because of flooding we were unable to access our computers to process a cancellation for our customer’s reservation.

I had a great experience with Hostaway

I had a great experience with Hostaway. Pax was extremely helpful, professional, and quick to assist whenever I needed support. Everything was explained clearly and the process was very smooth. Thank you, Pax, for the excellent service!

Five-star customer service ⭐️!

Marie was very helpful with the many questions asked and helped us with our requests. Better help could not have been possible.

Nino Pancho

Nino Pancho, you were very helpful. Thank you so much!!

Marie answered all my questions

Marie answered all my questions! Thank you.

Shakira at Hostaway is so helpful

Shakira at Hostaway is so helpful! I have scheduled multiple calls with her because she so wonderful at explaining things. I am getting used to the Hostaway platform and she makes it easier to understand.

Jeriko was very helpful!

Jeriko was very patient and thorough in assisting me today. I greatly appreciated his help!

Damion was able to answer all of my…

Damion was able to answer all of my questions and guide me on what are the next steps I should be taking. Kudos!

Jeff’s Support Was a Game-Changer

Jeff was patient, kind, and incredibly helpful throughout our support call. His dedication to understanding our situation and finding a real solution turned what had been a three-year challenge into a success. We were truly grateful to have him on our recent call and appreciate the care and professionalism he brought to the process.