Hostaway Reviews in May 2025: User Ratings, Pros & Cons

"Great all around product and service"

What do you like best about Hostaway? Userfriendly software, auto invoices, single inbox for all communications, and great customer support. What do you dislike about Hostaway? The mobile app is still a bit underdeveloped, especially the multi-unit setup. What problems is Hostaway solving and how is that benefiting you? Vacation rental management, Task management, and reports. Saved a lot of time because of the automation provided by Hostaway

"Great Product"

What do you like best about Hostaway? Wonder support. The support team at Hostaway is wonderful and makes set up a breeze What do you dislike about Hostaway? The service takes a little while to set up. However that is expected given the deep level of integration Recommendations to others considering Hostaway: Take full advantage of their wonderful support and onboarding service What problems is Hostaway solving and how is that benefiting you? The service allowed me to control all of my ...

Hostaway

Hostaway, is a wonderful service their support is second to none

Great all around product and service

Overall my experience has been great with Hostaway. They have been responsive, kind, patient, and have walked me through every process at my pace. The pricing is a little high but I'm hoping because of all of these amazing features that it's going to be worth for us in the end.

Happy Hostaway Client

Hi Trustpilot follower I found Hostaway after receiving a referral from Wheelhouse. This complete short term property rental package is exactly what I needed to reduce the amount of time I invested in managing our many short term holiday listings including all the variable 3rd party service providers like AirBnB, Expedia, Booking.com, Qantas Hotels, Agoda, Ctrip and VRBO. This platform (Hostaway) is a one stop shop! No more double bookings because I didnt stop sell one of the providers. No ...

Good Software

Hostaway is a good and diverse software. They are constantly improving and making it better, and are open to feedback.

Everything you need is available in…

Everything you need is available in this software. it's $35 per Listing per month.

User friendly software & great customer service

We originally signed with HostAway in August and our onboarding experience wasn't the best so we decided to try a different software company. After 5 painful months with that company we RAN back to HostAway and had a completely different experience with onboard the second time. Not only is the software extremely easy to use but their customer service was exceptional!!! I've been working with Uvindu who has been fabulous. What took the last company over a month to do, Uvindu did in a 1-hour ...

"Amazing Software"

What do you like best about Hostaway? All features and functionality i wanted is there What do you dislike about Hostaway? Almost Nothing it is a one-stop shop for me What problems is Hostaway solving and how is that benefiting you? channel managers - pricing management - booking dashboard - automation in messaging

"Easy to use software w/great customer service"

What do you like best about Hostaway? The user-friendly interface and speed to set up our booking engine were our two favorite features. Also, the customer service with the onboarding calls was very helpful. What do you dislike about Hostaway? There isn't much I can say that I dislike about the software. There are a few features I wish they had (PointCentral integration, ability to download nightly rates into a spreadsheet, etc). Still, these features are either in the process of coming ...