Hostaway Reviews in June 2026: User Ratings, Pros & Cons

"Good STR management software"

What do you like best about Hostaway? Mobile app, automation, easy to use, owner statement, and direct booking What do you dislike about Hostaway? I'm still exploring all the functions this software provides. Up to now, it's all good. What problems is Hostaway solving and how is that benefiting you? Mobile app...I normally don't sit on my computer often. I can communicate with my staff through my mobile app and create tasks while not in office. I can review all communication from different ...

"Streamline my business with Hostaway"

What do you like best about Hostaway? Working and learning with Shebeeb. He explains things well to me. I like the automation What do you dislike about Hostaway? I am still learning so far it is going fine What problems is Hostaway solving and how is that benefiting you? I am automating my business and having my own website

"Streamline my business with Hostaway"

What do you like best about Hostaway? Working and learning with Shebeeb. He explains things well to me. I like the automation What do you dislike about Hostaway? I am still learning so far it is going fine What problems is Hostaway solving and how is that benefiting you? I am automating my business and having my own website

Alex Krunic made my onboarding process…

Alex Krunic made my onboarding process a breeze! I have 15 properties on multiple booking platforms that he helped me sync over. It took about 4-5 sessions total. Very happy with Hostaway so far and especially happy with the onboarding process.

Alex Krunic made my onboarding process…

Alex Krunic made my onboarding process a breeze! I have 15 properties on multiple booking platforms that he helped me sync over. It took about 4-5 sessions total. Very happy with Hostaway so far and especially happy with the onboarding process.

"Excellent software very easy to use"

What do you like best about Hostaway? That I can manage Airbnb, Booking, Expedia and others under one roof What do you dislike about Hostaway? It takes some getting used to but so far no complaints What problems is Hostaway solving and how is that benefiting you? We could not work without a channel manager so this is a great solution

Customer Service Non-existent ... time to go elsewhere

We've now been a customer for a number of years, having been with other providers previously. It seems to be typical of a software company that has been growing and adding in new features that don't work. This breaks things that use to work and new features also don't work. Customers get to pay to be beta-testers, rather than focus on our core business. When you try to contact support, support is now non-existent. We've tried for several weeks and can't get a hold of anyone. Hostaway's ...

Customer Service Non-existent ... time to go elsewhere

We've now been a customer for a number of years, having been with other providers previously. It seems to be typical of a software company that has been growing and adding in new features that don't work. This breaks things that use to work and new features also don't work. Customers get to pay to be beta-testers, rather than focus on our core business. When you try to contact support, support is now non-existent. We've tried for several weeks and can't get a hold of anyone. Hostaway's ...

Support team is very nice and…

Support team is very nice and knowledgful They are always eager to help and know their product very well. Shakeel has been extremely helpful for the first few weeks of our onboarding. Thanks!

Hostaway is a great software

Hostaway is a great software! I am excited to implement it into my AirBNB business