Hootsuite Reviews in June 2026: User Ratings, Pros & Cons

"A great all-in-one social platform"

What do you like best about Hootsuite? The fact that Hootsuite manages each well and allows for easy syncronization. What do you dislike about Hootsuite? Nothing really - it all works pretty well and congeals nicely. What problems is Hootsuite solving and how is that benefiting you? I have not had any real issues with this platform yet. I like the one-stop social media shop platform!

"A Critical Tool for Social Medfia"

What do you like best about Hootsuite? I've used Hootsuite for years. It is easy to use and posts on multiple social sites with only a few clicks. What do you dislike about Hootsuite? Overall there is little to dislike. The Instant Chat feature does not always get a response and the support response sometimes takes 24 hours--and I suspect they are overseas (outside of the USA) do I understand and give them grace. What problems is Hootsuite solving and how is that benefiting you? Hootsuite ...

"Nicole likes Hootsuite."

What do you like best about Hootsuite? I like that Hootsuite isn't only a social media management tool but they also value us enough to deliver webinars, blogs, and other useful tools. The customer service is also wonderful. What do you dislike about Hootsuite? There's been two times where something didn't post BUT you can get that with all of the platforms (this hasn't happened in such a long time) BUT as soon as that happens you receive an alert to post it. What problems is Hootsuite ...

"Easy to schedule postings"

What do you like best about Hootsuite? I love that I can sit doen for about an hour and schedule my whole month's social media postings. It lets me choose multiple social media outlets as well as keep track of the progress and any messages. What do you dislike about Hootsuite? Sometimes my social media accounts get logged out when I don't realize it, and I have to log back in. This sometimes makes me miss some scheduled postings, but at least it is easy to reschedule! Recommendations to ...

"Easy to schedule postings"

What do you like best about Hootsuite? I love that I can sit doen for about an hour and schedule my whole month's social media postings. It lets me choose multiple social media outlets as well as keep track of the progress and any messages. What do you dislike about Hootsuite? Sometimes my social media accounts get logged out when I don't realize it, and I have to log back in. This sometimes makes me miss some scheduled postings, but at least it is easy to reschedule! Recommendations to ...

Absolutely horrific customer service

Absolutely horrific customer service. There simply is not Live person to talk on the phone for IT, and when you do connect with a customer service representative after being stuck with their chat-bot, the person will just ghost you. Hours wasted, and I haven't had an answer. Apparently, if they don't know the answer to your question, they will just walk away from the conversation. My advice: Sincerely consider going with another company for your social platforms. I am actively looking for ...

Fraudulent Charge from HootSuite to my PayPal account

As the same with a few others here, I do NOT have a HootSuite account nor have I signed up for any trial of any sort. I find it strange that the fraudulent charge of $588.00 took place in the late night/early morning at 2:40am on Sunday through my PayPal account. My financial institution, Navy Federal Credit Union, notified me by text asking if it was me, so even they found it to be suspicious. I disputed the charge with PayPal and they had the nerve to indicate that it was a valid charge ...

"A great tool for managing multiple social media accounts"

What do you like best about Hootsuite? The ability to schedule posts ahead of time What do you dislike about Hootsuite? Free version is limited to 3 accounts and some reporting only available to higher-tier accounts Recommendations to others considering Hootsuite: Well worth it even if just using a couple of social media channels What problems is Hootsuite solving and how is that benefiting you? I am a one-man team, so being able to manage all social media in a single tool saves a lot of time

"Leveraging the Power of Social Media"

What do you like best about Hootsuite? The ease with which it allows you to schedule posts and keep a track of any incoming messages or brand tags for any of the social media. The analytics of Hootsuite is another part that the marketing team loves using. It is detailed and very insightful. What do you dislike about Hootsuite? The UI can be much better. Even after the last UI update it still looks dated. Employee advocacy product like Amplify by Hootsuite are priced very high. There is no ...

"Good at helping to manage all our social accounts - but price is too expensive to justify."

What do you like best about Hootsuite? It is great that it shows you what your posts will look like and ability to schedule for future dates. What do you dislike about Hootsuite? They should have a more basic option - it is way too expensive to justify the expense and I am bummed we are going to have to cancel the service as a result. Recommendations to others considering Hootsuite: It is great to create and manage your posting schedule and tracking/measurements are good. High price for all ...