Hootsuite Reviews in July 2026: User Ratings, Pros & Cons

"Hootsuite - Easy and Intuitive"

What do you like best about Hootsuite? The Hootsuite platform is easy and intuitive. I love that I can see all of my social accounts in one place and how they interact with each other on comparable metrics. It helped show us that Instagram was a great platform for us in terms of content and engagement while we were lacking for Twitter. Even with no formal training, the system is fairly easy to understand just by working through it on your own. What do you dislike about Hootsuite? It would ...

"Great Features, but a bit Buggy"

What do you like best about Hootsuite? The ability to post directly to Facebook, Instagram and Twitter all at the same time, and even schedule posts to each platform, is an absolute godsend. I am the only person in our marketing team, so when I have time off, instead of having to schedule individual posts for each platform (or in the case of Instagram, miss posts completely) I can tee up group posts for each one and schedule them to send instantaneously. The ability to post to Instagram ...

"Lackluster and glitchy"

What do you like best about Hootsuite? The blog and additional resources are really helpful, particularly for someone new to social What do you dislike about Hootsuite? It’s clunky and outdated. The UX is awkward and the product is really glitchy. Spent way too much time talking to customer service. What problems is Hootsuite solving and how is that benefiting you? Scheduling and tracking social media

"Useful for managing social media"

What do you like best about Hootsuite? Hootsuite is a useful tool for managing social media. I like that you can view multiple streams at once. I've used this feature to keep an eye on multiple trending hashtags in my industry, like #amwriting or #contentmarketing. What do you dislike about Hootsuite? I don't really like the scheduling functionality of Hootsuite. It's not as user-friendly as Buffer or other tools. What problems is Hootsuite solving and how is that benefiting you? Social ...

"Better than most!"

What do you like best about Hootsuite? I like the "Hootlet feature" with which you can easily share things you come across on other areas of the web -- it is analogous to the "pin it" feature on Pinterest. What do you dislike about Hootsuite? There are two different areas you can publish content from, and they both have a different look and feel (the functionality is different as well), which makes the whole experience feel incongruous. What problems is Hootsuite solving and how is that ...

"Perfect for managing multiple pages at once"

What do you like best about Hootsuite? I love that I can schedule content in advance - and that I can create enough content for all of the pages I manage at once across multiple platforms. What do you dislike about Hootsuite? I do find the way the app interacts with Google+ a little frustration - I wish it was easier to tag other businesses with it! Recommendations to others considering Hootsuite: Use this product if you're managing scores of clients at once. What problems is Hootsuite ...

"Good for Social Media Management"

What do you like best about Hootsuite? I like the layout and accessibility of the software. It's easy to use and incorporate within social media plans. What do you dislike about Hootsuite? The limit of profiles in the free version What problems is Hootsuite solving and how is that benefiting you? To maintain consistent posting throughout the platforms and to avoid repetition in posts.

"Couldn't do my job without it "

What do you like best about Hootsuite? The ability to schedule my social posts ahead of time allows me to work on larger projects without constant interruption. What do you dislike about Hootsuite? The link preview option does not always work and there are times when posts fail to send, but it is not that often. Recommendations to others considering Hootsuite: Do it! It's very user-friendly and a great way to track social engagement and schedule out posts. What problems is Hootsuite solving ...

"Useful capabilities, difficult interface"

What do you like best about Hootsuite? The dashboard is useful, as well as the ability to schedule social postings. What do you dislike about Hootsuite? Interface is not intuitive, and therefore takes a while to fully understand what capabilities are. Recommendations to others considering Hootsuite: Works well, just takes some time to understand its capabilities fully! What problems is Hootsuite solving and how is that benefiting you? I use it to schedule social posts, as well as track ...

Charged $330 despite cancelling trial

While in theory the program appears great, and I did enjoy using it for a little time, I was unfortunately left dry with Hootsuite and you should be wary as well. Firstly, I tried to cancel my 14-day trial on day 12. Thought it went through but I guess not. Then I'm charged $330 for a full year's subscription (which I was sure I opted for monthly). I've tried contacting them on numerous occasions within 5 days of it charging me and zero response. Moreover, as of 5 days from now (10 days ...