Hootsuite Reviews in July 2026: User Ratings, Pros & Cons

"Simple to use but could be improved"

What do you like best about Hootsuite? Ease of use, easy to learn. I like the ability to set up "streams" to help with social listening. What do you dislike about Hootsuite? I'd like to be able to write separate captions for the same post for different social platforms so that it's easier to tailor a post to each site. I know this is more on Instagram's side and they would need to open up their API, but I would love to eventually have the ability to create and schedule Instagram stories ...

"Hootsuite Makes Social Media Management More Manageable."

What do you like best about Hootsuite? I like that I can manage ALL of my social media pages on one platform. I also love that I can pull in mentions and certain keywords on Twitter to monitor the conversations about my brand regardless if the customer has tagged us or not. It makes interacting with my customers a breeze! What do you dislike about Hootsuite? I dislike with the latest Facebook and Twitter updates that Hootsuite has been forced to make changes. The Hootsuite platform can no ...

Hootsuite? RUN don't walk away from this crappy company.

Our company tried Hootsuite out and it was not what we wanted at this point in time - maybe in the future. But that will NEVER happen after experiencing Hootsuite's "fine customer service". I reached out to cancel our order. Hootsuite basically said sorry it's 5 days past your 30-day trial. I never got an email or a receipt, nothing showing I was charged for the Hootsuite service. If Hootsuite was smart they would have said okay or charged me a month. Instead what they do is create highly ...

Hootsuite? RUN don't walk away from this crappy company.

Our company tried Hootsuite out and it was not what we wanted at this point in time - maybe in the future. But that will NEVER happen after experiencing Hootsuite's "fine customer service". I reached out to cancel our order. Hootsuite basically said sorry it's 5 days past your 30-day trial. I never got an email or a receipt, nothing showing I was charged for the Hootsuite service. If Hootsuite was smart they would have said okay or charged me a month. Instead what they do is create highly ...

"A great program for a average marketer"

What do you like best about Hootsuite? For anybody who is just starting out on their marketing teams, this is the program to use and to utilize everywhere. Hoot idiots makes it easy and seamless to learn how to create campaigns from nothing. What do you dislike about Hootsuite? I dislike the simplicity a lot of the time. It doesn’t allow me to utilize more complex structures that I normally like to take into account. I wish this could change however this is not always the case. What ...

I have never met such a scammer company....

I have never met such a scammer company that plans for trial users to think that they "canceled" there trial and when they then take your money using paypal, there is nothing to do because they do not make refunds and there default plan is of course a whole YEAR!. they have no customer service, just a "Zendesk Queue" that you will never get a reply from, no matter how many mail you send them. This company have a "real" product, or atleast it looks like it, but they are Scammers big time...

I have never met such a scammer company....

I have never met such a scammer company that plans for trial users to think that they "canceled" there trial and when they then take your money using paypal, there is nothing to do because they do not make refunds and there default plan is of course a whole YEAR!. they have no customer service, just a "Zendesk Queue" that you will never get a reply from, no matter how many mail you send them. This company have a "real" product, or atleast it looks like it, but they are Scammers big time...

"Simplifies My Social"

What do you like best about Hootsuite? Hootsuite is a simple management program to manage multiple social channels. What do you dislike about Hootsuite? There's nothing that I don't like about Hootsuite. Recommendations to others considering Hootsuite: Great tool for small businesses! What problems is Hootsuite solving and how is that benefiting you? With Hoosuite I can easily manage 10+ clients from a single dashboard. In addition, Hootsuite provides analytics and information that can ...

"Simplifies My Social"

What do you like best about Hootsuite? Hootsuite is a simple management program to manage multiple social channels. What do you dislike about Hootsuite? There's nothing that I don't like about Hootsuite. Recommendations to others considering Hootsuite: Great tool for small businesses! What problems is Hootsuite solving and how is that benefiting you? With Hoosuite I can easily manage 10+ clients from a single dashboard. In addition, Hootsuite provides analytics and information that can ...

"Makes managing social media so much easier"

What do you like best about Hootsuite? Pre-scheduling Twitter, Facebook, and Instagram. I love that I can schedule out my posts in advance and not have to worry when unexpected meetings get in the way. What do you dislike about Hootsuite? I've changed my tab versus stream structure a few times. Sometimes my needs change but other times I want more than 10 streams on one tab. Recommendations to others considering Hootsuite: This will make your social media management easier. Both easier to ...