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9.7

SpotScore

Homebase - Employee Scheduling Software

Homebase Reviews in September 2026: User Ratings, Pros & Cons

Streamline team collaboration with Homebase.

4.41

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Starts from $0 / location / month when monthly, also offers free forever plan

Homebase Reviews & Ratings

4.41

Very Good

Based on 118 ratings & 131 reviews

Are you using Homebase?

Rating Distribution

Excellent

(85)

Very Good

(35)

Good

(5)

Poor

(3)

Terrible

(3)

Spotsaas Editor’s POV

Homebase works best for small teams with straightforward scheduling needs. Before shortlisting, verify that the app's weekly availability settings match your staffing model—some managers report needing to set availability daily instead, which adds friction if your business operates on fixed weekly rotations. Test the navigation during your demo, particularly the ...Read more

Homebase pros and cons

  • Streamlines scheduling processes, making it easy to set and manage employee schedules.

  • Offers a centralized platform for various tasks such as time tracking, shift swapping, and shift covers.

  • Facilitates communication among team members through chat boards and messaging features.

  • Provides customizable features for easy adaptation to different business needs.

  • Limited customization options in the free version, with some advanced functionalities restricted.

  • The app interface can be somewhat confusing, especially for new users or in complex scheduling scenarios.

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Showing 111-120 out of 131

A

Anonymous

05/16/18

4 out of 5

Good way to keep track of everything.

What do you like best? I like that it shows employees their track record (late, early, no-show, allows people to handle their own shift covers/trades, and shows the estimate of how much you're making each shift. What do you dislike? The app is kind of obnoxious- too many notifications, and slow running in-store. Recommendations to others considering the product Use it for scheduling and payroll. What business problems are you solving with the product? What benefits have you ...

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AR

Anonymous Reviewer

05/15/18

1 out of 5

Incredibly bad software

PROS & CONS What are the best aspects of this product? I have no idea. There are constant 505 error messages. NOTHING WORKS!! What aspects are problematic or could work better? The software simply does not work. i got nothing but error message on virtually any function. Are you a current user of this product? Yes

AR

Anonymous Reviewer

05/15/18

1 out of 5

Incredibly bad software

PROS & CONS What are the best aspects of this product? I have no idea. There are constant 505 error messages. NOTHING WORKS!! What aspects are problematic or could work better? The software simply does not work. i got nothing but error message on virtually any function. Are you a current user of this product? Yes

A

Anonymous

04/26/18

5 out of 5

Great software

What do you like best? The ease of the use, they’re always adding new updates on the app What do you dislike? It can be slow sometimes, small glitches with messaging What business problems are you solving with the product? What benefits have you realized? It streamlines the scheduling so everyone can see what the day will be like

A

Anonymous

03/12/18

2 out of 5

Average system

What do you like best? Users can track their hours and earnings by pay period. What do you dislike? Homebase no longer allows users to sign into an "unscheduled shift." When the feature did exist, my employers allowed me to come into work and lesson plan on my own time. Perhaps the feature will return. What business problems are you solving with the product? What benefits have you realized? Homebase allows us to keep track of all of our temporary employees' schedules across various ...

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A

Anonymous

03/08/18

5 out of 5

Homebase Review

What do you like best? Homebase is very user friendly. I have had a couple issues and called their customer service and they fixed my problems very quickly. Scheduling my team is so easy, and so is tracking their time sheets! I would recommend it to any business! What do you dislike? The only dislike I have is the mobile app. It makes it hard to view the schedule of the day and it makes it hard to find contact info for my employees. Recommendations to others considering the product ...

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A

Anonymous

02/22/18

5 out of 5

Efficient Payroll Times

What do you like best? I run a small business, having a free payroll tracker is huge to us. Everyone has their own log in, managers can adjust if clock outs/in were missed. There is also a picture taken when the employees clock in to validate that the correct employee is clocking in. Homebase allows employees to input their wages which helps them to plan and know what each pay will be. What do you dislike? I would want more features available for the free version. I know how that ...

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A

Anonymous

02/15/18

5 out of 5

Easy to use

What do you like best? Super simple to use, and the free version works great What do you dislike? Printing schedules can come out in a weird format, What business problems are you solving with the product? What benefits have you realized? Helps save time with schedule creation

A

Anonymous

02/04/18

5 out of 5

Free and simple

What do you like best? Great (inexpensive for small businesses What do you dislike? I do wish the interface was a little less cluttered and colorful. I wish users had control over how much/little color could be incorporated. What business problems are you solving with the product? What benefits have you realized? Automatic time entry for payroll is the best. Doing schedules is a breeze! If someone forgot to clock in adjusting the time is very simple. Employees have the ability to ...

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A

Anonymous

01/28/18

4 out of 5

Great Support Good Product

What do you like best? When I needed to speak with a representative, one called me and worked with me for the best solution for my business. What do you dislike? Interface is a bit difficult to navigate. Recommendations to others considering the product If you don't see a feature or pricing plan that you think will meet your needs, contact Homebase because they will work with you to find the best solution for you. What business problems are you solving with the product? What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].