Hiver Reviews in May 2025: User Ratings, Pros & Cons

"Great experience"

What do you like best about Hiver? Assigning emails responses to other team members. What do you dislike about Hiver? Only 3 people for free trial. More the better What problems is Hiver solving and how is that benefiting you? Task assigning

"Very good product"

What do you like best about Hiver? Very good for syncing emails across teams for follow up. Well priced, good customer support and no issues to speak of. What do you dislike about Hiver? Can slow gmail fractionally but this can be solved by running hiver in another browser. Recommendations to others considering Hiver: Great product, give it a try. What problems is Hiver solving and how is that benefiting you? Storage and retrieval of customer email for use by a team, so essentally a shared ...

"Great software"

What do you like best about Hiver? I love this software. It allows me us to have complete transparency in or orginizations and all emails are synced. We know if someone jumped in or not with out constantly ccing everyone. What do you dislike about Hiver? Occassioanlly when we add a new user I get some old emails popping into my box. Recommendations to others considering Hiver: Worth it. Just a nice way of bringing everything together. What problems is Hiver solving and how is that ...

"Hiver has been instrumental to our communication management."

What do you like best about Hiver? Hiver has consolidated our team's communications into a singular communication resource, allowing us to dynamically respond to our numerous clients with the full communication history regardless of individual's specific correspondence. For our consulting practice, knowing what information was given, when, and by whom is critical to assuring timely guidance to our clients and responsiveness that evolves with the development of our projects. What do you ...

"Perfect tool for sharing email labels/folders"

What do you like best about Hiver? Ease of setup, use and being able to share project emails with our internal team. What do you dislike about Hiver? Only very minor point is that sometimes it takes some time for the emails to sync between users. What problems is Hiver solving and how is that benefiting you? Sharing emails on a project by project basis gives our team instant access to correspondence enabling them to support projects if another member is busy or absent.

"Works for basic editing flow management"

What do you like best about Hiver? Keeps us on the same page, and increases version control What do you dislike about Hiver? Having to add one label and delete another each time we move to a new stage. What problems is Hiver solving and how is that benefiting you? I was trying to find a decent replacement for Outlook shared mailboxes within Gmail, for the sake of collaboratively shuttling copy through an editing process. For our small team, the shared labels works just fine (you can create ...

"How we use Hiver"

What do you like best about Hiver? We use Hiver as a collaboration tool in our Property Management business. It provides a way for us to work as efficiently off-site as onsite. What do you dislike about Hiver? The interface interferes with existing windows, covering them up. What problems is Hiver solving and how is that benefiting you? Streamlines communication between departments within our business, and allows us to respond faster to a variety of issues from tenants to owners,, to repair ...

"Excellent Tool....I highly recommend trying it out."

What do you like best about Hiver? Easy to use. I am using it with Google Apps for work. What do you dislike about Hiver? It just works. No issues so far. The help desk response quickly. What problems is Hiver solving and how is that benefiting you? It keeps everyone in the loop without having to CC and forward messages.

"Love the email tracker!"

What do you like best about Hiver? I love the fact that when I send an email, all I have to do is turn on the tracker at the bottom of the email and I know when the email has been opened and read. This is my favorite part of Hiver! I also like the fact that I can share an inbox with another user if I ever need to. What do you dislike about Hiver? I don't dislike anything. I love everything about Hiver! Recommendations to others considering Hiver: Make use of the email tracker and shared ...

"Excellent Tool"

What do you like best about Hiver? Easy to set up and use, cost effective and very useful for team emails. What do you dislike about Hiver? Support for mobile devices (notes) would be very helpful as several members of our team use emails on their phones. I appreciate this may be a difficult problem to solve, but even read only access to notes would be very useful. Slightly disappointed that shared contacts is now discontinued as that was a useful feature, however I understand the desire to ...