Hiver Reviews in May 2025: User Ratings, Pros & Cons

"Great tool for inbox sharing/management across a team of operators"

What do you like best about Hiver? The ability to work across in unique inbox(es) across various departments/teams. What do you dislike about Hiver? Adding or removing labels manually causes Hiver to crash. Educating staff on this is paramount. Would be great if this could be somehow blocked or have a warning pop up when trying to remove Hiver labels. Recommendations to others considering Hiver: Great support team. Instant feed back and assistance. Be careful when installing as part of a ...

"A must have tool for our company"

What do you like best about Hiver? -It's very user friendly, meaning that all the employees are able to use it straight away, no training. And it's also very easy to use for administrators -Support is super fast -Frequent updates with new features! What do you dislike about Hiver? I cannot think of something I dislike.... Recommendations to others considering Hiver: After trying several similar products, I'm happy I chose Hiver for my office. Frequent updates and great, fast and friendly ...

"Easy and transparent"

What do you like best about Hiver? The fact that the whole workflow remains in the tool (Gmail) the support departement already was using when it was a single user department is the best feature of Hiver. What do you dislike about Hiver? I would like to see more configurable settings to be added to influence the behaviour of the product. What problems is Hiver solving and how is that benefiting you? Centralization of e-mail flow.

"Shared labels for easier email collaboration"

What do you like best about Hiver? Hiver provides a seamless way of sharing folders between teams and colleagues in Gmail. It makes collaboration much easier and eliminates the need for forwarding emails. Our management team finds Hiver particularly useful during the initial stages of a new client lead -- emails to shared labels are automatically labelled for appropriate manager to action and follow up. What do you dislike about Hiver? In the past we've has some syncing issues, and in some ...

"Delivers what it promises - 5 stars for that!"

What do you like best about Hiver? It does what it promises, and quite seamlessly. We tried out quite a few other free and paid label sharing apps, but none of them worked out the we expected. I also liked the support - prompt and helpful. We had requested a few features, which were pretty promptly implemented. What do you dislike about Hiver? How I wish the prices were lower! :) Actually, pretty happy with the services. What problems is Hiver solving and how is that benefiting you? I sell ...

"Great extension with valuable features for sales/operations team"

What do you like best about Hiver? Hiver has been a powerful tool for our growing sales and operations team. We use it to share information and communication that takes place on email amongst multiple team members that manage large customer accounts. This tool prevents hundreds of internal forwards per day, keeping email threads clean and allowing new members to chime in without a direct cc: request. What do you dislike about Hiver? It can be 'glitchy' - some labels seem to stop working. ...

"Excellent product fulfilling a basic email requirement"

What do you like best about Hiver? We need to share emails across the team as any team member may need access to them at any time. Hiver let's us do this as Google Mail lacks this feature. What do you dislike about Hiver? Not much to dislike as it does what it says. What problems is Hiver solving and how is that benefiting you? See above. It let's us share emails across the team.

"Hiver is Great"

What do you like best about Hiver? My favorite feature in HIver is the shared inbox. It makes it extremely easy to delegate emails within the team. What do you dislike about Hiver? There really isn't much to dislike. It really solves our problem well. The one thing that is missing for me is an integrated knowledge database that would allow my reps to search information that would help them do their job and provide even better service to our customers. Recommendations to others considering ...

"Great solution, no fuss install, prompt support."

What do you like best about Hiver? Our team was looking to share inbox's from differnt sites. "like they where used to in outlook" I tried a few solutions and had trouble trying to convert the users into some overly complex solutions (google sites was one.) Hiver was simple and easy to understand and just worked. What do you dislike about Hiver? Initially labels where confusing to manage but after the product being used for a while it became less confusing What problems is Hiver solving and ...

"Hiver - Function over Form."

What do you like best about Hiver? Overall, Hiver is a very well thought-out & functional tool. It integrates seamlessly with GMail and increases productivity through collaboration and sharing of information. Apart from the main Hiver label-sharing service, my personal favourite feature is the shared templates - a single location for all company email templates, shared only with those who need them; no clutter. Best Customer Service I've ever come across, it's insane how efficient the Hiver ...