Hiver Reviews in May 2025: User Ratings, Pros & Cons

"Delegation made easy!"

What do you like best about Hiver? I really like how easy it is to delegate work among the team. It's also very helpful to see the full email thread of messages in hiver, even if your email was not included. What do you dislike about Hiver? When dealing with email storage limits, one must delete emails, however, when emails are deleted, they are removed from the Hiver box, so managing capacity limitations with emails in Hiver has been challenging. What problems is Hiver solving and how is ...

"A fast and easy way to organize and sort an email inbox!"

What do you like best about Hiver? It is very easy to assign important emails to my coworkers and get rid of other unimportant emails. The ability to have multiple Hiver inboxes and transfer emails between them. Can add notes with an assigned email. What do you dislike about Hiver? Sometimes uninstalls my chrome extension. Recommendations to others considering Hiver: If you have a larger inflow of emails to one inbox, this is your ideal solution. What problems is Hiver solving and how is ...

"A fast and easy way to organize and sort an email inbox!"

What do you like best about Hiver? It is very easy to assign important emails to my coworkers and get rid of other unimportant emails. The ability to have multiple Hiver inboxes and transfer emails between them. Can add notes with an assigned email. What do you dislike about Hiver? Sometimes uninstalls my chrome extension. Recommendations to others considering Hiver: If you have a larger inflow of emails to one inbox, this is your ideal solution. What problems is Hiver solving and how is ...

"Great CRM for those who have never used a CRM!"

What do you like best about Hiver? I love how easy Hiver was to set up! We had used several CRM's before this and it felt like it was a day of training for my staff who had never used a CRM before. With Hiver it took about 5-10 minutes for even our least technologically advanced staff. The chat support is super fast if we have a question. What do you dislike about Hiver? The only downside is it doesnt auto-archive from my personal inbox when I close a ticket. But thats not super hard to ...

"Great CRM for those who have never used a CRM!"

What do you like best about Hiver? I love how easy Hiver was to set up! We had used several CRM's before this and it felt like it was a day of training for my staff who had never used a CRM before. With Hiver it took about 5-10 minutes for even our least technologically advanced staff. The chat support is super fast if we have a question. What do you dislike about Hiver? The only downside is it doesnt auto-archive from my personal inbox when I close a ticket. But thats not super hard to ...

"Great app for email management"

What do you like best about Hiver? The ability to assign emails to other users is a key feature for us. We no longer worry about forwarding emails and have visibility into responses without needing to be cc'd What do you dislike about Hiver? Not much, it's a pretty solid product with great support What problems is Hiver solving and how is that benefiting you? The main problem we were able to solve is the need to have an expert answer customer emails. With Hiver, we were able to create ...

"Great app for email management"

What do you like best about Hiver? The ability to assign emails to other users is a key feature for us. We no longer worry about forwarding emails and have visibility into responses without needing to be cc'd What do you dislike about Hiver? Not much, it's a pretty solid product with great support What problems is Hiver solving and how is that benefiting you? The main problem we were able to solve is the need to have an expert answer customer emails. With Hiver, we were able to create ...

"Excellent product. Stellar service"

What do you like best about Hiver? The technical support really is unparalleled. We subscribe to many different services (GSuite, Dropbox, Slack, O365, to name a few). The support from Hiver is by far the best and most responsive. What do you dislike about Hiver? They still need a mobile app that supports templates and search. I'm told that's coming. They need more automation rules like "does not contain." They need the option to prevent autoresponder from auto-responding when the from ...

"Great Product"

What do you like best about Hiver? Easy to delegate work with colleagues and split work. What do you dislike about Hiver? Could be more filters when searching for emails. What problems is Hiver solving and how is that benefiting you? Easier to understand who is working on each project and where they are at.

"excellent email management tool if you're looking for a shared mailbox solution"

What do you like best about Hiver? The functionality is very robust allowing us to have a group of team members access shared mailboxes and organize and track email responses. Customer support is top notch and have worked with us to develop new features that help us further streamline our workflows internally. What do you dislike about Hiver? The reporting functionality could be better. We're not able to see exactly what we need from that without scrubbing and re-organizing the ...