Hiver Reviews in May 2025: User Ratings, Pros & Cons

"Great Collaboration Tool!"

What do you like best about Hiver? Fits seamlessly into gmail. Allows easy sharing of emails/discussions among colleagues. What do you dislike about Hiver? More customizable controls, such as making it so someone could not assign something to someone else, etc What problems is Hiver solving and how is that benefiting you? We have people in multiple locations and it has been wonderful at helping bring the discussion together.

"Hiver has turned my inbox into a productivity tool"

What do you like best about Hiver? Shared labels is great for projects. Shared mailbox means you can assign emails to other people, and manage as tasks. Hiver also provides great support if you need help with anything. What do you dislike about Hiver? Hiver doesn’t integrate with Shift which is disappointing. Had to let Shift go. What problems is Hiver solving and how is that benefiting you? My inbox used to be a place where emails got bogged down in the overwhelming volume. Now the ones ...

"Hiver has turned my inbox into a productivity tool"

What do you like best about Hiver? Shared labels is great for projects. Shared mailbox means you can assign emails to other people, and manage as tasks. Hiver also provides great support if you need help with anything. What do you dislike about Hiver? Hiver doesn’t integrate with Shift which is disappointing. Had to let Shift go. What problems is Hiver solving and how is that benefiting you? My inbox used to be a place where emails got bogged down in the overwhelming volume. Now the ones ...

"Good and easy mail tool for shared mailboxes"

What do you like best about Hiver? Extremly easy to set up Good way to tag others Directly in GMail wihtout leaving the window What do you dislike about Hiver? Canned responses are not automatically updated with email content (name etc) What problems is Hiver solving and how is that benefiting you? Collaborating on one shared email inbox directly within Gmail

"amazing.. great customer service and functionality."

What do you like best about Hiver? the fact that I can stay within Gmail, it runs flawlessly and I can track the status of all emails/my team What do you dislike about Hiver? nothing, I really like the service and it delivers what it promises What problems is Hiver solving and how is that benefiting you? the fact that I didn't have clarity of who was responding to what emails by when. I now have oversight over all emails/written communication from my team

"amazing.. great customer service and functionality."

What do you like best about Hiver? the fact that I can stay within Gmail, it runs flawlessly and I can track the status of all emails/my team What do you dislike about Hiver? nothing, I really like the service and it delivers what it promises What problems is Hiver solving and how is that benefiting you? the fact that I didn't have clarity of who was responding to what emails by when. I now have oversight over all emails/written communication from my team

"Simple solution, well build in our Gmails."

What do you like best about Hiver? Hiver works smoothly within our Gmail inboxes. We didn't have to login or learn a new system and interface. We are three consultants sharing one inbox with questions from our clients. Now it is easy to assign a question to a propriate consultant and track if and when was it answered in a view for all. What do you dislike about Hiver? We do not really understand the Analytics and cannot use it much to do the stats who replied what and in what time. What ...

"Organized!"

What do you like best about Hiver? All of my colleagues are up to date and are on the same page when Hiver'd in an email. What do you dislike about Hiver? Sometimes I don't get the notifications. What problems is Hiver solving and how is that benefiting you? Helping customers more efficiently.

"Delegation made easy!"

What do you like best about Hiver? I really like how easy it is to delegate work among the team. It's also very helpful to see the full email thread of messages in hiver, even if your email was not included. What do you dislike about Hiver? When dealing with email storage limits, one must delete emails, however, when emails are deleted, they are removed from the Hiver box, so managing capacity limitations with emails in Hiver has been challenging. What problems is Hiver solving and how is ...

"Organized!"

What do you like best about Hiver? All of my colleagues are up to date and are on the same page when Hiver'd in an email. What do you dislike about Hiver? Sometimes I don't get the notifications. What problems is Hiver solving and how is that benefiting you? Helping customers more efficiently.