Hiver Reviews in June 2026: User Ratings, Pros & Cons

"Easy to use"

What do you like best about Hiver? Easy to use and combines emails together so my email is not overloaded and I like the comments option to speak to team members out of the emails What do you dislike about Hiver? I keep being logged out of hiver but it states it is still installed on my laptop - I have to uninstall and then reinstall. What problems is Hiver solving and how is that benefiting you? Error sorted now. You had two email addresses for me.

"Best Gmail organizer out there!"

What do you like best about Hiver? Hiver is the best tool to organize your email. It was usually difficult for me to stay on top of everything, response to all emails and identify the emails properly between customers, subjects or urgency. Hiver is organizing my email now and making my work and life better. What do you dislike about Hiver? I can't think of anything that I dislike. What problems is Hiver solving and how is that benefiting you? Hiver is a great tool to organize your email. ...

"Hiver plugs some critical gaps in Gmails use in business"

What do you like best about Hiver? Gmail and indeed the whole Gsuite is a fantastic base product, we all know that, but it fundamentally disappoints in handling shared inboxes. Any belief this isn't a key requirement of business is flawed - just about every business needs a sales@ or hello@ or accounts@ style email... probably more than one. Hiver provides a great way to share and assign emails between users. It cuts down on workflow and as a business owner, gives me more confidence of ...

"Fast Service - Timely Response"

What do you like best about Hiver? Since we use hiver for our company - thousands of emails coming in within minutes - multiple users - hiver is easy to use and you do not need to be tech-savvy to use What do you dislike about Hiver? It can lull during business hours - the time difference to get support from hiver HQ What problems is Hiver solving and how is that benefiting you? Fast email usage - the ability to assign mass messages at one time.

"Great Cloud Based sharing platform"

What do you like best about Hiver? I like the shared email capability for our team. It gives us the ability to have a centralized mailbox that the whole team has access too. It gives us the flexibility that we need with a team that is spread out across many states and time zones. The ability to assign to individual people is extremely helpful. It makes sure that we do not have multiple people working on the same task. I also really like the function that allows you to see if someone else ...

"Fast Service - Timely Response"

What do you like best about Hiver? Since we use hiver for our company - thousands of emails coming in within minutes - multiple users - hiver is easy to use and you do not need to be tech-savvy to use What do you dislike about Hiver? It can lull during business hours - the time difference to get support from hiver HQ What problems is Hiver solving and how is that benefiting you? Fast email usage - the ability to assign mass messages at one time.

"Good support/customer service and nice tool for collaboration"

What do you like best about Hiver? User-friendly and perfectly compatible with the other tools What do you dislike about Hiver? A little bit more expensive than similar tools, almost when we don't use all the features What problems is Hiver solving and how is that benefiting you? Facilitate team working and customer support

"Great tool to collaborate with an EA on your inbox!"

What do you like best about Hiver? Shared labels to have a side-chat on emails with assistant What do you dislike about Hiver? The only downside: mobile app does not work unless you have a shared inbox (I only use shared labels) Recommendations to others considering Hiver: Support / Helpdesk and Marketing seem to be the main use cases that hiver is focusing on. It would be great if you could also consider making the product more delightful for the Executive Assistant group of user. App that ...

"Accountability and Organization"

What do you like best about Hiver? The ability for me or anyone else to assign emails has helped us stay on task and organized. It has also provided accountability to each person to get their assigned emails handled. There is no more "someone else will handle it". What do you dislike about Hiver? Occassionaly, it seems like the inboxes update later so a few emails show up later. Very rarely and it could be our network too. What problems is Hiver solving and how is that benefiting you? The ...

"Great System"

What do you like best about Hiver? Hiver is easy to set up and great to use as a filter for businesses that have a large number of emails a day. it allows you to set up separate inboxes for each client which ends up being important and is very helpful on keeping track of everything. What do you dislike about Hiver? there is only 1 dislike about this system. as a very small business owner myself of only my self and a helper part-time outside business hours an almost $700 investment per year ...