Hiver Reviews in June 2026: User Ratings, Pros & Cons

"easy to use, got some amazing features like shared inbox and tags."

What do you like best about Hiver? It's synced with Gmail no new tab or app needs to download. What do you dislike about Hiver? No Gdrive for Shared inbox also limited tags option in lite plan. Recommendations to others considering Hiver: Must use the app if you are looking for something for shared inbox, best you can have with the intregrations. What problems is Hiver solving and how is that benefiting you? No need to open multiple tabs to check the shared inbox.

"Helped our team be more efficient"

What do you like best about Hiver? The feature to assign to team members, and to add notes. What do you dislike about Hiver? The cost is a little high for the subscription/ Recommendations to others considering Hiver: Highly recommend if working remotely or in person What problems is Hiver solving and how is that benefiting you? I really like the reminders when an email has not been answered or there are pending messages in your inbox

"Helps our team manage thousands of emails each month"

What do you like best about Hiver? Accessing multiple emails from one account! What do you dislike about Hiver? Not much to dislike... it is worth the price! What problems is Hiver solving and how is that benefiting you? Managing multiple email addresses out of one account. 3 browser tabs down to one. Making sure we do not reply to the same emails and providing a better customer service experience overall.

"Indispensable Add On for Gmail/G-Suite"

What do you like best about Hiver? Hiver allows us to manage all of our customer service email accounts in one place. Things no longer fall through the cracks. Our customers appreciate our timely responses and are more likely to engage with us in the future. What do you dislike about Hiver? Not much. We might like to see the shared accounts formatted in a way that gives us more information at a glance. What problems is Hiver solving and how is that benefiting you? Hiver allows our ...

"Very User Friendly"

What do you like best about Hiver? Visual layout is great and it's extremely easy for multiple teammates to collaborate. What do you dislike about Hiver? Sometimes the integration with Gmail is tough in terms of how it works with your existing email filters. What problems is Hiver solving and how is that benefiting you? We had an issue where our company couldn't afford to make a huge investment in a workflow software, but we needed a way for multiple teammates to take action on incoming ...

"Very Convenient for Shared Mailboxes"

What do you like best about Hiver? With hiver I can keep my mailbox clean and organized. Hiver allows you to manage emails in shared mailboxes that do not pertain you by assigning them to colleagues easily. I also like that I can continue emails with more than one person in the same email thread, so that all the information is together in one thread. What do you dislike about Hiver? I would like if hiver was more linked to the individual shared boxes so that when an email is responded to or ...

"Great product that could use some tweaks to make it better."

What do you like best about Hiver? One inbox that all team members can work from, it works better than just using an alias. What do you dislike about Hiver? To have the ability to tag an email with a tag before sending, currently you have to go into the sent folder to be able to tag the last email that went out. Or have the ability to setup tag based on the email address you input in the to address. Templates could use some work as well. Currently when creating your own layout and you make ...

"Beautifully Designed yet Simple Product"

What do you like best about Hiver? We love the robust build out yet simplistic, easy to use add on to Gmail. What do you dislike about Hiver? We love everything about Hiver. They are the best! What problems is Hiver solving and how is that benefiting you? Teamwork via shared inbox

"Solving a problem like no one else!"

What do you like best about Hiver? Hiver solves the problem of managing a SHARED email inbox, specifically a Gmail inbox, better than anyone else on the market. I searched the internet for other software that might do the same thing. There were other products out there but not had a solution that was as simple and effect as Hiver. What do you dislike about Hiver? It isn't cheap software but for what it provides I think it is well worth it. Recommendations to others considering Hiver: I ...

"Streamline"

What do you like best about Hiver? I like the ability for everyone to see what each other is working on so that we aren't redundant and to send alerts to each other. What do you dislike about Hiver? I don't really like when some of the things end up in my regular gmail box. Other than that it's good. Recommendations to others considering Hiver: I would opt for the higher Hiver option because it gives you a lot more actually useful things to use for your company. What problems is Hiver ...