Hiver Reviews in June 2026: User Ratings, Pros & Cons

"Hiver is simply perfect!"

What do you like best about Hiver? Hiver is super easy to use and allows you to have access for all emails in our company and knowing who is taking care of each email. A And the support team is always polite and quick in resolving some doubts and issues. I love them. What do you dislike about Hiver? The price could be a little better, but we I prefer pay more for this perfect service that Hiver provides us. Recommendations to others considering Hiver: Use Hiver. simply use Hiver. :) What ...

"Nothing but good things to say about this product!"

What do you like best about Hiver? Hiver has been invaluable to us in managing our business group emails, and allowing us to assign to the employees that have set up to manage different parts of our business. We tried using other platforms and nothing worked as well as Hiver. I would definitely recommend to anyone needing to manage group email. What do you dislike about Hiver? Nothing. I honestly haven't found a downside. Recommendations to others considering Hiver: We looked at other inbox ...

"Hiver honest review"

What do you like best about Hiver? easy notifying people for their assigned emails What do you dislike about Hiver? hopefully you can address only addressed people can see the assigned emails What problems is Hiver solving and how is that benefiting you? you can easily track the emails assigned to you. easy on the eyes and easy to manage

"Excellent lightweight alternative to Front"

What do you like best about Hiver? Hiver is unintrusive and lives right in my Gmail box. It allows me to have conversations with my teammates about emails we receive and is a fraction of the price of the competitors. What do you dislike about Hiver? There were a couple of minor things that I had to get used to in the beginning, but now I don't have to think when I'm using it and it does exactly what I need it for. Recommendations to others considering Hiver: This would have been a godsend ...

"Great Helpdesk for Gmail"

What do you like best about Hiver? Conduct all business through gmail share internal notes on threads flexible organization procedures Easy to use and very straightforward What do you dislike about Hiver? Lacking CRM integrations - specifically Copper, which is also has a Gmail add-on Filtering can become cumbersome Recommendations to others considering Hiver: If your company uses Gsuite and you need a no-frills straightforward way to manage a shared inbox Hiver is a good option. They're ...

"Very Convenient"

What do you like best about Hiver? The reporting and analytics which help me to view the day to day progress of the operations What do you dislike about Hiver? The limited option of statuses where we can't modify it based on our business exigencies. I hope Hiver team can come up with the idea of having free text in the status aside from closed, open and pending options. Recommendations to others considering Hiver: Having the hiver to manage your multiple group mail or shared mailbox will ...

"Very usefull"

What do you like best about Hiver? For our company it's very suitable, it's super clear and it functions without problems. For the Customer Service team it provides a great overview and tasks can be assigned easily. I really like the fact that you can easily write notes besides an email, so that everyone in the team can easily be updated about something relevant. What do you dislike about Hiver? We didn't experience downsides so far. The questions that we had in the beginning have been ...

"A Fantastic Customer Service Experience"

What do you like best about Hiver? A simplistic, intuitive program that allows you to manage your emails with ease. Organization is key, and HIVER is built to help. As director of customer relations for an e-commerce company, I cannot imagine life without it. More than anything, THEIR lightening fast customer support team is exceptional. Truly. They are extremely knowledgable and friendly and have answered EVERY questions and fixed EVERY problem I had within minutes. 10/10. Thank you ...

"Using Hiver has been life changing!"

What do you like best about Hiver? Hiver has made it so easy and convenient to organize and keep track of emails. I don't have to worry about missing out on any emails, since they stay in the unassigned folder until you assign it to someone or close it out. What do you dislike about Hiver? There have been a few times where we were having technical issues, however the customer service team was always quick to help out and resolve the issues. What problems is Hiver solving and how is that ...

"Great software for manaing a growing business + busy inbox!"

What do you like best about Hiver? Hiver has been so great in allowing us to collaborate on emails within the team, we looked for a solution for this for a long time and are glad to have found Hiver! What do you dislike about Hiver? The set-up was time-intensive and ended up with a lot of clean up required to get things to work the way we wanted them to, but I am glad we invested the time upfront, it runs smoother because of it. It's expensive software so it's an investment that will ...