Hiver Reviews in June 2026: User Ratings, Pros & Cons

"Fantastic widget"

What do you like best about Hiver? Great flow of information. Prompt Notifications. What do you dislike about Hiver? Seems to slow down Gmail. Cannot follow the notification link through from Slack mobile app to go to email. What problems is Hiver solving and how is that benefiting you? Helpdesk. General troubleshooting such as end-user login details.

"Fantastic widget"

What do you like best about Hiver? Great flow of information. Prompt Notifications. What do you dislike about Hiver? Seems to slow down Gmail. Cannot follow the notification link through from Slack mobile app to go to email. What problems is Hiver solving and how is that benefiting you? Helpdesk. General troubleshooting such as end-user login details.

"Very organized and useful tool"

What do you like best about Hiver? I appreciate the ease of maneuvering through hiver. The email template tool is a lifesaver! What do you dislike about Hiver? I dislike that sometimes there is a glitch where emails may not come through at certain times, or are delayed by the program. What problems is Hiver solving and how is that benefiting you? We are able to solve customer service issues in every way. It's beneficial to be able to group emails and assign them accordingly.

"Overall, Beneficial."

What do you like best about Hiver? Hiver has helped with keeping my team more organized and overall more efficient. What do you dislike about Hiver? If it could be more obvious when you get a "mention" or are tagged on an email, it would be helpful. Currently, it just shows up if you go through the notifications at the top of your screen and is easily lost if you get a lot of emails. Recommendations to others considering Hiver: Any company that receives incoming calls and/or emails. What ...

"Great tool for Group/team emails"

What do you like best about Hiver? - Great tool to assign emails and see who is working on the request. - Analysis on the work load of each member What do you dislike about Hiver? - More features could be added to lite plan - or Grown plan could be bit less pricier What problems is Hiver solving and how is that benefiting you? - Delegate work between team members - Help visualize who is taking care of the requests

"Solid communication resource"

What do you like best about Hiver? The ability to link teammates in on important emails, tag them, and then respond from multiple emails. What do you dislike about Hiver? They key to success with this is making sure the team is using it. What problems is Hiver solving and how is that benefiting you? We have been using hiver for several months now and found it to beat great resource for maximizing communication and project follow-through. We are a company of 20 and although we each have our ...

"Great Tool for Team Work"

What do you like best about Hiver? I like how all the team members can work under one umbrella. Everyone gets to work individually on their emails too and at the same time, we get to share emails with our team members and we can easily assign them to someone else. What do you dislike about Hiver? There should be a feature through which we can know who all are working on Hiver at a certain time. We do get to know if someone is already replying to an email that we've opened but as users, we ...

"Great for small teams looking to share emails"

What do you like best about Hiver? Hiver is very easy for assigning emails to colleagues whilst allowing for easy access to all the shared emails if necessary. The ability to add notes to emails is great and Hiver integrates seamlessly into Gmail. The support team are also very quick to respond to any questions you may have. What do you dislike about Hiver? Sometimes I wish there were some additional shortcuts to make certain tasks a little quicker. What problems is Hiver solving and how is ...

"Organized and Better Communication"

What do you like best about Hiver? Hiver has really helped my team become more organized and our meetings are smoother thanks to Hiver's shared email folders. Now we can clearly see who is assigned what. What do you dislike about Hiver? It would be convenient if an email could be assigned to more than one person. What problems is Hiver solving and how is that benefiting you? Before Hiver, our communications were a bit of a mess. Sometimes, it would take us weeks to get back to one email. ...

"Organized and Better Communication"

What do you like best about Hiver? Hiver has really helped my team become more organized and our meetings are smoother thanks to Hiver's shared email folders. Now we can clearly see who is assigned what. What do you dislike about Hiver? It would be convenient if an email could be assigned to more than one person. What problems is Hiver solving and how is that benefiting you? Before Hiver, our communications were a bit of a mess. Sometimes, it would take us weeks to get back to one email. ...