Hiver Reviews in June 2026: User Ratings, Pros & Cons

"Great Solution for Small Teams"

What do you like best about Hiver? Coming from a certain other ticketing system - the pricing is unbeatable and it is like a more natural use - no need for ticket numbers - everything is nicely threaded in e-mail conversations. Team like it more, as almost everyone knows how to use gmail and it saves us time onboarding new people. What do you dislike about Hiver? Not much - maybe we haven't discovered it yet, but it would be nice to apply some filters to incoming messages and assign them to ...

"Great Solution for Small Teams"

What do you like best about Hiver? Coming from a certain other ticketing system - the pricing is unbeatable and it is like a more natural use - no need for ticket numbers - everything is nicely threaded in e-mail conversations. Team like it more, as almost everyone knows how to use gmail and it saves us time onboarding new people. What do you dislike about Hiver? Not much - maybe we haven't discovered it yet, but it would be nice to apply some filters to incoming messages and assign them to ...

"Great help for our customer service team"

What do you like best about Hiver? We very much appreciate having multiple mailboxes at hand in one place, shared drafts, the internal communication tool and e-mail templates. And the analytics that keep us updated about the numbers. If we experience any difficulties, the Hiver team is always ready to help. What do you dislike about Hiver? We are missing the possibility to share images within the shared drafts. Our customers often need to see the feature they're looking for in our ...

"Great help for our customer service team"

What do you like best about Hiver? We very much appreciate having multiple mailboxes at hand in one place, shared drafts, the internal communication tool and e-mail templates. And the analytics that keep us updated about the numbers. If we experience any difficulties, the Hiver team is always ready to help. What do you dislike about Hiver? We are missing the possibility to share images within the shared drafts. Our customers often need to see the feature they're looking for in our ...

"Hiver Is User Friendly"

What do you like best about Hiver? The seamless integration between Hiver and Gmail What do you dislike about Hiver? I have not found any downsides as of yet. What problems is Hiver solving and how is that benefiting you? We are able to quickly respond to the guest using the tools available. The benefits are rooted from the integration with Gmail.

"Hiver Is User Friendly"

What do you like best about Hiver? The seamless integration between Hiver and Gmail What do you dislike about Hiver? I have not found any downsides as of yet. What problems is Hiver solving and how is that benefiting you? We are able to quickly respond to the guest using the tools available. The benefits are rooted from the integration with Gmail.

"Simple and easy to use"

What do you like best about Hiver? You can easily assign emails to members of the team What do you dislike about Hiver? Haven't come across any yet, it seems to do exactly what it says What problems is Hiver solving and how is that benefiting you? It makes assigning emails very clear and concise

"LOVE IT"

What do you like best about Hiver? It really helps us with communication and time saving. What do you dislike about Hiver? I don't quit understand why you can tag someone and @ them. What problems is Hiver solving and how is that benefiting you? Keeps us from all having to look at the same emails, which saves a lot of time!

"LOVE IT"

What do you like best about Hiver? It really helps us with communication and time saving. What do you dislike about Hiver? I don't quit understand why you can tag someone and @ them. What problems is Hiver solving and how is that benefiting you? Keeps us from all having to look at the same emails, which saves a lot of time!

"Simple and easy to use"

What do you like best about Hiver? You can easily assign emails to members of the team What do you dislike about Hiver? Haven't come across any yet, it seems to do exactly what it says What problems is Hiver solving and how is that benefiting you? It makes assigning emails very clear and concise