Hiver Reviews in June 2026: User Ratings, Pros & Cons

"Hiver is a Great Gmail Extension"

What do you like best about Hiver? Helps to keep our team's emails organized. What do you dislike about Hiver? Assigning emails and opening/closing emails doesn't update quickly, which can be confusing. Recommendations to others considering Hiver: It can be complicated to configure so if you need help reach out to the hiver team. What problems is Hiver solving and how is that benefiting you? Achieve higher customer satisfaction through more organized communication.

"Janichev review on Hiver"

What do you like best about Hiver? I love how organized it is. It saved us a lot of time and misscomunication issues in our team What do you dislike about Hiver? Sometimes it goes down or you accidentally delete a hiver tag Recommendations to others considering Hiver: Its the best! What problems is Hiver solving and how is that benefiting you? We know who is responsible for what and that allows us to do a better work and have a better response

"Janichev review on Hiver"

What do you like best about Hiver? I love how organized it is. It saved us a lot of time and misscomunication issues in our team What do you dislike about Hiver? Sometimes it goes down or you accidentally delete a hiver tag Recommendations to others considering Hiver: Its the best! What problems is Hiver solving and how is that benefiting you? We know who is responsible for what and that allows us to do a better work and have a better response

"Hiver makes my job more enjoyable"

What do you like best about Hiver? What I like the most about Hiver is the ease of organizing my emails and tasks, as well as allowing me to communicate with my team efficiently. What do you dislike about Hiver? I've experienced a couple of minor problems on the system, but the support team was able to solve it amazingly quick. What problems is Hiver solving and how is that benefiting you? Assigning a large number of emails among the members of our teams, this helps us to respond to the ...

"Hiver makes my job more enjoyable"

What do you like best about Hiver? What I like the most about Hiver is the ease of organizing my emails and tasks, as well as allowing me to communicate with my team efficiently. What do you dislike about Hiver? I've experienced a couple of minor problems on the system, but the support team was able to solve it amazingly quick. What problems is Hiver solving and how is that benefiting you? Assigning a large number of emails among the members of our teams, this helps us to respond to the ...

"Helpfull and easy tool"

What do you like best about Hiver? Native implementation in Google Ads. No separate logins What do you dislike about Hiver? It requires Gmail to use setting 'conversation view' What problems is Hiver solving and how is that benefiting you? Aliging the email flow to those responsible in shared mailboxes

I taught my team how to reassign emails using Hiver, and I never had any significant problems since then.

PROS: I taught my staff how to use Hiver and reassign the emails in most times. I am a very busy person, so I cannot tend to this matter all the time. The good thing about Hiver is that it's so intuitive that everyone in my team learned how the plugin works by merely explaining it to them in one go. CONS: One of the most common issues of this plugin is that it disappears on Gmail for no reason. It happened to me several times already, and the only solution is to re-install it. It's not much ...

"Hiver has vastly improved our response times and accuracy"

What do you like best about Hiver? I love how seamlessly Hiver integrates with our existing email managed by Gmail. I also love how the email trail is stored with our shared inboxes. I can easily find a particular customer's history if the coworker who originally responded to it is not available. What do you dislike about Hiver? Every once in a long while, Hiver won't load correctly, and I will need to close and reopen my browser. This happens infrequently and has not been an ...

"Hiver has vastly improved our response times and accuracy"

What do you like best about Hiver? I love how seamlessly Hiver integrates with our existing email managed by Gmail. I also love how the email trail is stored with our shared inboxes. I can easily find a particular customer's history if the coworker who originally responded to it is not available. What do you dislike about Hiver? Every once in a long while, Hiver won't load correctly, and I will need to close and reopen my browser. This happens infrequently and has not been an ...

It helps us find better ways to serve our clients and upgrade our processes.

PROS: Now that we have Hiver, we are continually looking for ways to improve the way w do things in our department. My team and I gather together once a week to develop better ideas to solve recurring issues and reduce turn around time. I don’t have to micro-manage my team because I can easily see their output through Hiver. CONS: I handle a large team, so I cannot assign all of the emails by myself because I would end up doing that one specific task every day. My assistant sometimes has to ...