Hiver Reviews in June 2026: User Ratings, Pros & Cons

"Easy to use!"

What do you like best about Hiver? I like that Hiver is easy to navigate. I don't have to dig to find what I'm looking for and it's very user-friendly. What do you dislike about Hiver? I don't necessarily like the auto-assigning feature. I'm sometimes assigned emails from inboxes that I don't check often. What problems is Hiver solving and how is that benefiting you? We're able to quickly look up resident emails that interface with our own system and it's easy to locate those accounts so we ...

"Efficient and Simple"

What do you like best about Hiver? Connected to email so I can move from personal messages to custom ones. Great stuff! What do you dislike about Hiver? I don't like that I can sort the incoming emails from oldest to newest. I also wish there was a chat version of Hiver so I could use that with customers too. What problems is Hiver solving and how is that benefiting you? Solving problems with incoming customers. Benefits include simple minimalist design and sorting features.

"Pretty Simple"

What do you like best about Hiver? It's fairly easy to navigate and find what you need. What do you dislike about Hiver? There's a bit of disconnect when trying to find emails when already assigned to someone, but overall really good service. What problems is Hiver solving and how is that benefiting you? It's easy to manage emails and divide the work up, and not too hard to deal with where things need to go.

"Hiver Successes"

What do you like best about Hiver? It is so easy to manuver. The ability to search all inboxes is fantastic. What do you dislike about Hiver? When it resets and I don't realize that I have to refresh to get back to my info. What problems is Hiver solving and how is that benefiting you? It is a fantastic way to send emails and assign them out to coworkers

"CSR Email"

What do you like best about Hiver? It was easy to navigate. I was able to customize my inbox to work with how I would be able to navigate. What do you dislike about Hiver? I have not seen anything I do not like about it so far. What problems is Hiver solving and how is that benefiting you? It was able to let me move between inboxes to answer the emails promptly.

"Easy to use!"

What do you like best about Hiver? Extremely easy navigation and allows for your emails to have efficient organisation. The tag feature allows for email queries to be solved much easier and faster. What do you dislike about Hiver? Once a ticket is closed in a certain inbox, it reopens if you get another reply. There should be an option to close the ticket regardless of if another reply is received. What problems is Hiver solving and how is that benefiting you? Efficient and organised ...

"Hiver is next generation Awesome!!!"

What do you like best about Hiver? I love the way that it structures the timelines and how easy it is to use. What do you dislike about Hiver? Sometimes you can only send and archive the email and that frustrates me Recommendations to others considering Hiver: None so far What problems is Hiver solving and how is that benefiting you? It makes it easier to connect with our clients.

"Great software, simple to use!"

What do you like best about Hiver? Hiver is the perfect solution for a group email situation. Having hiver in the same UI of the Gmail inbox makes it so easy! What do you dislike about Hiver? Hiver occasionally just logs out, and you have to re-login. But my Gmail also does that, so I don't feel like it's a specific hiver issue. What problems is Hiver solving and how is that benefiting you? Having a global inbox that our clients can communicate with our team makes life so much easier. With ...

"Hiver is next generation Awesome!!!"

What do you like best about Hiver? I love the way that it structures the timelines and how easy it is to use. What do you dislike about Hiver? Sometimes you can only send and archive the email and that frustrates me Recommendations to others considering Hiver: None so far What problems is Hiver solving and how is that benefiting you? It makes it easier to connect with our clients.

"Easy to use!"

What do you like best about Hiver? Hiver integrates so well with G-mail, allowing us to pull multiple inboxes in together to take care of our customers. What do you dislike about Hiver? It is difficult seeing everyone's responses in the "Sent" folder and not only seeing emails that only you have sent. Recommendations to others considering Hiver: If you have multiple inboxes that you need to pull together to have it all in one place, and need to keep it organized by being able to assign it ...