Hiver Reviews in June 2026: User Ratings, Pros & Cons

"Potential with some kinks to work out"

What do you like best about Hiver? Ability to view and maintain peers messages while on PTO What do you dislike about Hiver? The duplication of emails needs to stop and automatically closed What problems is Hiver solving and how is that benefiting you? helping to sort emails

"Potential with some kinks to work out"

What do you like best about Hiver? Ability to view and maintain peers messages while on PTO What do you dislike about Hiver? The duplication of emails needs to stop and automatically closed What problems is Hiver solving and how is that benefiting you? helping to sort emails

"Really helpful for managing business email inboxes!"

What do you like best about Hiver? Being able to set several different email templates and edit them. What do you dislike about Hiver? That you can't edit an email template that you didn't make yourself. What problems is Hiver solving and how is that benefiting you? It is helping me respond to various emails much quicker than I used to be able to.

"Operations Associate"

What do you like best about Hiver? You can link different inboxes and as well you are able to collaborate on certain emails and this helps productivity and efficiency for organization. What do you dislike about Hiver? Colour but nothing I think it is very good to use. What problems is Hiver solving and how is that benefiting you? team work, and assiging emails and setting tasks todo

"very helpful"

What do you like best about Hiver? Ability to share email inbox as a group/company as well as being able to mark which emails are handled by who or assigning to the correct person to handle. What do you dislike about Hiver? not much, very handy to have for small teams to communicate together. What problems is Hiver solving and how is that benefiting you? communication is much improved, and less likely for multiple people to handle the same task unknowingly as people can assign to themselves ...

"10/10!!!!"

What do you like best about Hiver? The most helpful thing for my team and I is the "assign" feature. One email thread can involve multiple people on our team, but their input is needed at different times. Assigning the thread to individual team members makes this very easy! What do you dislike about Hiver? I can't think of anything to dislike. Hiver is user-friendly and integrates with the systems we already have in place. It was easy to incorporate with our existing process. What problems ...

"Great tool!"

What do you like best about Hiver? Hiver is a great tool to keep track of incoming customer emails! What do you dislike about Hiver? Sometimes when you mark an email closed, it does not save, and you have to do it again. What problems is Hiver solving and how is that benefiting you? Keeping track of incoming customer emails

"Hiver has truly made our lives easier!!"

What do you like best about Hiver? Not only is it straightforward to download and implement, but it is also effortless to use. As our team grew, it was no longer efficient for multiple team members to log into one inbox. Thanks to Hiver, we were able to assign specific emails to certain team members and just manage the workload so much better! We no longer have to worry about missing important deadlines because we are always on top of all the emails! What do you dislike about Hiver? I can't ...

"good tool for optimisation of emails"

What do you like best about Hiver? tagging people // define urgency of email // What do you dislike about Hiver? Nothing to be sincere. I believe hiver is a well rounded tool. What problems is Hiver solving and how is that benefiting you? Organising my email per client and per account.

"Good in parts, can be difficult for beginners"

What do you like best about Hiver? The allocation of emails/ tagging funciton is good for our teams so that emails are owned to certain departments! What do you dislike about Hiver? I find it can be challenging to find certain emails in the inbox, due to the Conversation function of Hiver. What problems is Hiver solving and how is that benefiting you? It's a nice function to have for group inboxes. but is it an absolute game changer for our business? Not at the minute