Hiver Reviews in May 2025: User Ratings, Pros & Cons

"Potential with some kinks to work out"

What do you like best about Hiver? Ability to view and maintain peers messages while on PTO What do you dislike about Hiver? The duplication of emails needs to stop and automatically closed What problems is Hiver solving and how is that benefiting you? helping to sort emails

"Potential with some kinks to work out"

What do you like best about Hiver? Ability to view and maintain peers messages while on PTO What do you dislike about Hiver? The duplication of emails needs to stop and automatically closed What problems is Hiver solving and how is that benefiting you? helping to sort emails

"Operations Associate"

What do you like best about Hiver? You can link different inboxes and as well you are able to collaborate on certain emails and this helps productivity and efficiency for organization. What do you dislike about Hiver? Colour but nothing I think it is very good to use. What problems is Hiver solving and how is that benefiting you? team work, and assiging emails and setting tasks todo

"Really helpful for managing business email inboxes!"

What do you like best about Hiver? Being able to set several different email templates and edit them. What do you dislike about Hiver? That you can't edit an email template that you didn't make yourself. What problems is Hiver solving and how is that benefiting you? It is helping me respond to various emails much quicker than I used to be able to.

"10/10!!!!"

What do you like best about Hiver? The most helpful thing for my team and I is the "assign" feature. One email thread can involve multiple people on our team, but their input is needed at different times. Assigning the thread to individual team members makes this very easy! What do you dislike about Hiver? I can't think of anything to dislike. Hiver is user-friendly and integrates with the systems we already have in place. It was easy to incorporate with our existing process. What problems ...

"Great tool!"

What do you like best about Hiver? Hiver is a great tool to keep track of incoming customer emails! What do you dislike about Hiver? Sometimes when you mark an email closed, it does not save, and you have to do it again. What problems is Hiver solving and how is that benefiting you? Keeping track of incoming customer emails

"very helpful"

What do you like best about Hiver? Ability to share email inbox as a group/company as well as being able to mark which emails are handled by who or assigning to the correct person to handle. What do you dislike about Hiver? not much, very handy to have for small teams to communicate together. What problems is Hiver solving and how is that benefiting you? communication is much improved, and less likely for multiple people to handle the same task unknowingly as people can assign to themselves ...

"I love Hiver!!!"

What do you like best about Hiver? The ability to assign an email to a specific user is a great feature! Labeling capability is a perfect idea for archiving, sorting, and organizing emails. I like how you can create groups and assign emails to members of your team working on a project What do you dislike about Hiver? Nothing to dislike, I really love Hiver! What problems is Hiver solving and how is that benefiting you? -

"Great and simple ticket system for our small IT Department!"

What do you like best about Hiver? The best part of Hiver is how simple it is to use, as well as the ability to set different "TAGS' for different types of issues that come up. Also, a great way to assign various tasks/tickets to other users! What do you dislike about Hiver? Hiver will occasionally log you out, which will require you to log back in. But other than that, Hiver does not have anything that I can dislike about it. Keep it up Hiver! Recommendations to others considering ...

"Awesome Product"

What do you like best about Hiver? This keeps all of my items separated into the folders that we need to access. Easy to view what tasks remain open and what is pending waiting for an answer. I love the ability to leave notes for my collegues on individual emails. What do you dislike about Hiver? Currently, we are limited to 5 sub folders under a main folder. I would like to see this opened up for more subfolders in the future. Sometimes its required, so we have to combine items into ...