Hiver Reviews in May 2025: User Ratings, Pros & Cons

"Excellent solution for large shared mailbox for processing transactions"

What do you like best about Hiver? Seamless integration with Google suite. Easy to use interface and setting menus. We primarily use email sorting and shared inboxes. It's the best solution on the market right now. What do you dislike about Hiver? Not much to dislike. We would like a feature to create a backup receiver of emails when a person is on PTO. What problems is Hiver solving and how is that benefiting you? We now have a robust solution to have 30+ individuals manage our primary ...

"Great for time management!"

What do you like best about Hiver? The ability to program Hiver to auto-assign emails to team members saves a lot of time. In addition, going into other coworkers' emails when they are out of the office is a helpful feature we have used numerous times. What do you dislike about Hiver? Searching for emails can be a bit of a chore. When you close an email, and it disappears, it would be nice to have the option to file emails automatically to find it faster later. Recommendations to others ...

It is a good investment, especially if you are running a large scale business.

PROS: We used to have difficulty prioritizing our emails, which resulted in more complaints and dissatisfied customers. Emails get mixed up, and some of them were even ignored for a very long time. Since we started using Hiver, there were a lot of significant changes that happened in our department. It helped our employees handle their job better by giving them full accountability of all the cases assigned to them. Eventually, we were able to develop several ways to solve our problems with ...

"Hiver helps"

What do you like best about Hiver? Hiver reaches its target and business target to bring collaboration and organization to your platform and communications. What do you dislike about Hiver? I can not think of anything that this account lacks. Very happy with what it does and how it fits in the organisation and line of work Recommendations to others considering Hiver: Get it asap What problems is Hiver solving and how is that benefiting you? Easier to collaborate with teammates and all ...

"Great for Team Communication"

What do you like best about Hiver? Hiver works excellent for our small team. It allows us to share and organize emails that have been getting lost for years. We were printing out and filing emails on paper before! The tagging and comments section is especially useful when trying to manage orders across multiple clients and vendors. What do you dislike about Hiver? I occasionally have isues searching the Hiver notes. When I use the search bar on Gmail it will sometimes show the "search ...

"Fantastic!"

What do you like best about Hiver? I like that Hiver gives our team the ability to easily collaborate on communications from customers without having to pass around emails or have people all login to one account. What do you dislike about Hiver? I wish there were easier ways to do bulk actions with past emails. What problems is Hiver solving and how is that benefiting you? Hiver gives the whole team oversight on incoming communications with customers and lets the team know who is working on ...

"Easy to Use & Stay Organized"

What do you like best about Hiver? The best feature I like about Hiver is that if you close the email out in Hiver, it will also close out in your primary inbox. Not many add-ons do that, so this is helpful and creates an efficient workflow. I also appreciate the tags you can create, along with a color selection which I use to label each client. This feature helps quickly identify the recipients. What do you dislike about Hiver? Not dislikes, but more like suggestions are (1) status like ...

"Excellent experience"

What do you like best about Hiver? The fact everything is integrated to achieve a great teamwork workflow is incredible. You have a lot of features and tools that will make things way easier when sharing emails, files, and more. If you're looking to integrate shared mailboxes, aliases, and different email addresses all in one, Hiver is the best option for you and your company. What do you dislike about Hiver? Pricing may be a bit high compared with other options, but we ended signing up ...

"Hiver is an extremely valuable too for any business with an emphasis on teamwork."

What do you like best about Hiver? I enjoy the fact that anyone in the office can step in to help someone out with their emails. What do you dislike about Hiver? I do not dislike any aspect of Hiver. Nothing is missing. Everything works properly. Nothing could be better. What problems is Hiver solving and how is that benefiting you? We have increased the efficiency of our teams. We have benefited financially.

"Very simple and effective"

What do you like best about Hiver? With little to no extra effort, our team is able to assign tasks and replies to customers. We avoid duplicating work and we make handoffs of tasks between teammates very smoothly. What do you dislike about Hiver? Initial setup is a little confusing, but not a big issue. Once up and running, we have not experienced any significant issues. The analytics reporting is great, but there's probably room for improvement there as well. What problems is Hiver ...