Hiver Reviews in May 2025: User Ratings, Pros & Cons

"Extremely helpful for task management across a team"

What do you like best about Hiver? Reduces duplication of work or even just reading emails across team members by assigning each email to only one person. What do you dislike about Hiver? There are a few quirks that take some time to get used to, it also causes a slight slowdown in Gmail but overall it does run smoothly without errors. What problems is Hiver solving and how is that benefiting you? We've saved time, especially at the management level. We are also less likely to miss a client ...

"Extremely helpful for task management across a team"

What do you like best about Hiver? Reduces duplication of work or even just reading emails across team members by assigning each email to only one person. What do you dislike about Hiver? There are a few quirks that take some time to get used to, it also causes a slight slowdown in Gmail but overall it does run smoothly without errors. What problems is Hiver solving and how is that benefiting you? We've saved time, especially at the management level. We are also less likely to miss a client ...

"Great way to organize!"

What do you like best about Hiver? It's incredibly helpful to assign tickets to appropriate team members. We also love that we can move emails between different teams inboxes -- so much faster and easier than forwarding! What do you dislike about Hiver? The analytics could be a little bit better. What problems is Hiver solving and how is that benefiting you? We never have to worry about missing important information because of the ability to search all historical data/communications, ...

"Hiver is a great tool to use for any company or business."

What do you like best about Hiver? being able to assign items. Letting me know when things have been assigned to me. What do you dislike about Hiver? when hiver re-opens the status to to open- everytime they reply back with a simple thank you comment. I have to go back and re-close the status of the email. What problems is Hiver solving and how is that benefiting you? All benefits are great.

"Excellent tool to help you stay organised."

What do you like best about Hiver? Hiver is so easy to use. The presentation is clear, simple and easy to navigate. What do you dislike about Hiver? Sometimes it can take a while to load (no more than about 5-10 seconds) and requires an occasional refresh to ensure the addon is active. Recommendations to others considering Hiver: It's a great tool if you are using a shared inbox. Easy to assign emails and organise tasks. What problems is Hiver solving and how is that benefiting ...

"Good service, as it improves I believe it'll get even better."

What do you like best about Hiver? The ease of being able to assign emails, as well as the templates. What do you dislike about Hiver? Sending an email from a separate folder within your email group (ie Customer Service) it doesn't automatically assign to your email. What problems is Hiver solving and how is that benefiting you? It allows emails to easily be sorted into different accounts.

"Brilliant product"

What do you like best about Hiver? Hiver has been incredibly useful for us as a time where we manage both our own inboxes and a number of shared ones. It's really easy to use, it's been a real dream so far! What do you dislike about Hiver? For our current needs, I'm not sure there is anything we don't like about Hiver! What problems is Hiver solving and how is that benefiting you? The ability for users to comment on and assign emails between teams.

"Solid Email Software"

What do you like best about Hiver? Hiver is a software that allows my team to effectively sort emails and reduce double work. The filters are strong. What do you dislike about Hiver? Sometimes when I close emails via the send and close function, it will automatically remove me from the reading pane view and fullscreen a random email. Recommendations to others considering Hiver: If you have a team that needs to know who is responding to what email, Hiver is a good tool. What problems is ...

"Goodbye to mass email forwarding and Hello to a shared inbox"

What do you like best about Hiver? I love Hiver because it is simple to manage a shared inbox and how much it streamlines our workflow. In my organization, it is primarily used to manage support tickets from internal staff, as well as remove support tickets and inquiries from customers. Hiver's interface is intuitive, it is easy to configure each inbox, and its customer service is good. What do you dislike about Hiver? I think Hiver is a bit expensive compared to other tools on the market. ...

"Seamless"

What do you like best about Hiver? organizing my emails, staying on top of pending task, moving things out of my inbox when items are completed, making notes and @ mentions to my co--workers specially when part of the task is completed. What do you dislike about Hiver? At the moment nothing, everything is working great! What problems is Hiver solving and how is that benefiting you? No problems and the ones we have run into the Hiver Support team has been very prompt about addressing them.