Hiver Reviews in May 2025: User Ratings, Pros & Cons

"Using Hiver in the Workplace"

What do you like best about Hiver? The workflow has become much easier when emails are assigned. You can easily see what is assigned to you and the notes section is very helpful! What do you dislike about Hiver? I have no issues using Hiver. Easy to use! What problems is Hiver solving and how is that benefiting you? When tasks are assigned with a tag of what client you need to work on, it is much easier to locate the email and solve the problem. Using Hiver is a lot easier than using ...

"Great Shared Mailbox within Gmail"

What do you like best about Hiver? Hiver offers a straightforward way of efficiently processing email in a shared mailbox environment within Gmail. It is nice to be able to assign an email to individuals manually or through automation. What do you dislike about Hiver? I understand that for it to work correctly, the emails need to be tagged, but the multiple tags tied to each email can be very busy and distracting. Several email accounts are automatically created within the user's settings, ...

"Great Shared Mailbox within Gmail"

What do you like best about Hiver? Hiver offers a straightforward way of efficiently processing email in a shared mailbox environment within Gmail. It is nice to be able to assign an email to individuals manually or through automation. What do you dislike about Hiver? I understand that for it to work correctly, the emails need to be tagged, but the multiple tags tied to each email can be very busy and distracting. Several email accounts are automatically created within the user's settings, ...

"Great way to manage a shared inbox"

What do you like best about Hiver? It's a great way for our team to manage the inbox, especially when someone goes Out of Office. What do you dislike about Hiver? It's not User friendly enough. It's very difficult to navigate. What problems is Hiver solving and how is that benefiting you? Managing an inbox in a way that allows everyone to see your emails

"Great way to manage a shared inbox"

What do you like best about Hiver? It's a great way for our team to manage the inbox, especially when someone goes Out of Office. What do you dislike about Hiver? It's not User friendly enough. It's very difficult to navigate. What problems is Hiver solving and how is that benefiting you? Managing an inbox in a way that allows everyone to see your emails

"Great add-on for shared inboxes!"

What do you like best about Hiver? Hiver allowed us to structure the shared inbox to easily identify each person's workload What do you dislike about Hiver? Automations don't seem to work all the time and it is expensive to customize your reports What problems is Hiver solving and how is that benefiting you? Organizing the emails and providing clear insight into what is on everyone's plate

"Hiver is great for keeping track of multiple email accounts"

What do you like best about Hiver? I have several email accounts for work. Hiver keeps the accounts separated but under the same login. So it is easy to switch between accounts. Great for creating templates to share with the entire team! What do you dislike about Hiver? I have yet to encounter something that I really dislike. The plan is a little expensive. What problems is Hiver solving and how is that benefiting you? Tracking all responses to emails. So if another team member replies to ...

"Hiver has improved our team's efficiency immensely"

What do you like best about Hiver? Visibility into colleagues workload and the ability to take a team-based approach to address emails. What do you dislike about Hiver? Having to maintain 2 inboxes (closing it out in Hiver doesn't remove it from my normal inbox). What problems is Hiver solving and how is that benefiting you? Transparency into emails in our team-based approach structure.

"Hiver has improved our team's efficiency immensely"

What do you like best about Hiver? Visibility into colleagues workload and the ability to take a team-based approach to address emails. What do you dislike about Hiver? Having to maintain 2 inboxes (closing it out in Hiver doesn't remove it from my normal inbox). What problems is Hiver solving and how is that benefiting you? Transparency into emails in our team-based approach structure.

"Best collaborative shared mailbox for gmail"

What do you like best about Hiver? Great and easy way to collaborate for our teams. Simple design with an intuitive interface allowing all users to grasp easily and use. What do you dislike about Hiver? It would be good to have an option for the pending emails to be always visible in your main inbox. What problems is Hiver solving and how is that benefiting you? Organisation and processing of email queries for various teams. This has sped up our overall work flow and performance when ...