Hiver Reviews in May 2025: User Ratings, Pros & Cons

"Professional Experience!"

What do you like best about Hiver? The quick response of the team and their skill in solving the issues. What do you dislike about Hiver? Nothing. It's excellent! I believe the team will keep providing utilities here. What problems is Hiver solving and how is that benefiting you? Many people are on the same email. Categorisation and Organization

"Great Platform! Helps me stay extremely Organized!"

What do you like best about Hiver? Hiver's easy-to-use platform helps me to stay on top of all my outstanding tasks in an organized manner, allowing me to complete all my deadlines on time! What do you dislike about Hiver? There is nothing to dislike at this time. What problems is Hiver solving and how is that benefiting you? Hiver allows me to manage the numerous tasks I have daily and stay very well organized.

most simple helpdesk within email

Date of experience: February 26, 2023

"Fantastic in keeping organized!"

What do you like best about Hiver? Super useful! It's been helpful in keeping organized by assigning action items to different team members within our company. Email tags and notes have been great for organization, too. What do you dislike about Hiver? It would be ideal if emails could be assigned to more than one person, which would help avoid unnecessary back-and-forth between team members. Sometimes Hiver does not readily load when the inbox is refreshed. What problems is Hiver solving ...

"Excelent product for large teams"

What do you like best about Hiver? I like how easy it is for my teams to use the shared mailboxes and the fact that you can set a specific status to an email. What do you dislike about Hiver? At the moment, I have not encountered anything I do not Like. What problems is Hiver solving and how is that benefiting you? Email management for teams with multiple members.

"Very useful tool in your daily worklife"

What do you like best about Hiver? Hiver is a very user-friendly tool that allows you and your team to get more organised around your email chats and communication. Through various automizations and other smart solutions Hiver gives you flexibility in dealing with your email communication in a more efficient and organized manner. What do you dislike about Hiver? I would like Hiver to become more versatile in terms of the amount of tags you can pin in your hiver inbox. In addition it would ...

"Very useful tool in your daily worklife"

What do you like best about Hiver? Hiver is a very user-friendly tool that allows you and your team to get more organised around your email chats and communication. Through various automizations and other smart solutions Hiver gives you flexibility in dealing with your email communication in a more efficient and organized manner. What do you dislike about Hiver? I would like Hiver to become more versatile in terms of the amount of tags you can pin in your hiver inbox. In addition it would ...

"Must-Have for Multiusers Managing Shared Gmail"

What do you like best about Hiver? Hiver offers a Shared Inbox Management solution that's easy to use and manage for Google Groups. I like how I can separate emails going to the Groups vs my own work email with a click of a button. In addition, Hiver's support has been very fast, friendly, and helpful. What do you dislike about Hiver? If one person forgot to cc the group, then reply to cc separately or "Add to Shared Mailbox" afterward, these emails would show up as separate email chains, ...

"Fast switch to a simple but useful ticketing tool from using just a mailbox"

What do you like best about Hiver? We used a unique mailbox to which all the technicians had access and chats. It means I couldn't have an overview of all issues and requests, usually more than one person working on the same problem, duplicated responses to the users... With a few clicks, this Google Workspace mailbox became a ticketing tool with an anti-simultaneous working people control system, assignment capabilities and categories and status tags. Easy transition for my team (IT) and ...

"Fast switch to a simple but useful ticketing tool from using just a mailbox"

What do you like best about Hiver? We used a unique mailbox to which all the technicians had access and chats. It means I couldn't have an overview of all issues and requests, usually more than one person working on the same problem, duplicated responses to the users... With a few clicks, this Google Workspace mailbox became a ticketing tool with an anti-simultaneous working people control system, assignment capabilities and categories and status tags. Easy transition for my team (IT) and ...