Hiver Reviews in June 2026: User Ratings, Pros & Cons

"We love the product in our team, it helps distribute tasks very efficiently and effectively."

What do you like best about Hiver? Being able to assign emails to different team mebers and seeing how much work everyone has to complete. What do you dislike about Hiver? I wish it were easier to see the emails in my main inbox, as I do sometimes forget to check the 2nd inbox. What problems is Hiver solving and how is that benefiting you? Sharing an inbox and assisting while staff members are out of the office for the day

"Hiver has been a game changer for our team"

What do you like best about Hiver? Helps create transparency in the team, we can all see what's going on and who's doing what. Stops the back-and-forth email trails. Allows us to categorise emails in a simple and easy manner :) What do you dislike about Hiver? I haven't come across any downsides. I love Hiver What problems is Hiver solving and how is that benefiting you? Being able to assign and use the pending feature is great

"Great, easy product"

What do you like best about Hiver? It's so easy to use! Very straightforward, can share email templates with my entire team. What do you dislike about Hiver? I wish we can add document attachments to each template. What problems is Hiver solving and how is that benefiting you? Being able to share a standard email template across the team to use, rather than typing a new one each time.

"Hiver"

What do you like best about Hiver? categorised all the content and aligned the data according to the need What do you dislike about Hiver? little slow while loading the details on the pop-up pages What problems is Hiver solving and how is that benefiting you? It provides Collective data on the same page and recurrent aligning of the mails. very easy to use for the help desk and it has good email management and synchronized as per requirement.

"Very friendly support and great software"

What do you like best about Hiver? Shared inboxes are easy to use and support is very helpful What do you dislike about Hiver? Having to use threaded email conversations Recommendations to others considering Hiver: Go for it - saves time and very easy to use, and if you have any problems the support is excellent What problems is Hiver solving and how is that benefiting you? Shared inboxes allowing shared emails to be assigned

"Awesome product for a remote team"

What do you like best about Hiver? we have a remote team working across the globe and Hiver enables us to work collaboratively and efficiently to achieve our set tasks and larger goals. What do you dislike about Hiver? have not found anything we don't like about hiver as yet What problems is Hiver solving and how is that benefiting you? allocation and tracking of emails is done well with Hiver and this benefits us by ensuring we know where we are up to with all email requests from our ...

"Very easy to use"

What do you like best about Hiver? Great for getting all messages into your inbox in one place What do you dislike about Hiver? Maybe good to get all messages into your own inbox or better notification settings. What problems is Hiver solving and how is that benefiting you? minimising using too many systems or programs

"After reviewing many options out there, Hiver was the best choice for our team."

What do you like best about Hiver? Hiver integrates seamlessly with Gmail through a plug-in. The application is simple and quickly adopted. Our team loves it, and we have significantly improved our response times! What do you dislike about Hiver? I would like the CSAT feature to be more user definable, using custom graphics and potentially different placement in the email to generate more feedback. What problems is Hiver solving and how is that benefiting you? Previously, we were using a ...

"Perfect for those who don't need much"

What do you like best about Hiver? Being able to assign emails in different categories to different team members is very helpful for our small yet busy online business. What do you dislike about Hiver? I'm not sure if when I open an email that is marked as another coworkers that it marks it as read for both parties or just me. What problems is Hiver solving and how is that benefiting you? Hiver solved the problem of having too many sales reps interact with a customer. This is confusing for ...

""Only wish I had started using HIVER sooner!!!""

What do you like best about Hiver? I like that I can create shared mailboxes for my team, shared folders with assigned managers, and customizable options per folder. I LOVE how it integrates with GMAIl. I love how I can tag a team member with a customer/client's email. We regularly hyperlink to client's emails for references in our CRM. MUCH EASIER than printing PDFs and saving into the files. I love the shared mailboxes because we can all work together to handle a lot of matters. I love ...