Hippo Video Reviews in April 2025: User Ratings, Pros & Cons

"Ideal video software to scale video outreach"

What do you like best about Hippo Video? Hippo can personalize at scale the GIF preview from videos, this is something that no other company was able to match so far. What do you dislike about Hippo Video? Their tracking system for clicks and opens is not very reliable and oftentimes makes mistakes tracking the sender as a watcher. Recommendations to others considering Hippo Video: Hippo is a very valuable tool, the GIF personalization allows to send campaigns with "personalized" videos ...

"Highly Recommend!"

What do you like best about Hippo Video? I like the fact that it embeds easily into Zendesk articles. Also, it sorts nicely into folders so I can view them at a later date. What do you dislike about Hippo Video? So far Hippo has met all of my needs so I don't have anything. Recommendations to others considering Hippo Video: None What problems is Hippo Video solving and how is that benefiting you? Reducing ticket volume with videos in KB articles

"Excellent Customer Service, Great Features"

What do you like best about Hippo Video? I like that I can send videos via text, email, embed them to my website, share them with my team, custom brand them etc. The editing features are simple to use and I have also been able to integrate the videos into my CRM to send them out automatically when certain triggers occur. I love it! What do you dislike about Hippo Video? Two things I think can be improved. One is there have been several times where the video records but then doesn't save or ...

"Amazing Sales Tool"

What do you like best about Hippo Video? I love that it easily integrates into my outlook and HubSpot. It has amazing features like text addition and teleprompter of which I really need. Best of all was Varna in sales. Super helpful! What do you dislike about Hippo Video? It's is great the way it is. I really would not change anything about it. It is so easy to use in its current version. I would like an easier insert into the email...I was confused at the beginning as to whose email to ...

"Easy to use"

What do you like best about Hippo Video? With their gmail and hubspot integrations its very easy to make vidoes fast. What do you dislike about Hippo Video? So far its easy and straight forward, and there is a free version so you can test it out. What problems is Hippo Video solving and how is that benefiting you? Using it for sales, easy to record yourself and your screen and share.

"Training video added to ticket really helps"

What do you like best about Hippo Video? Ability to have a screen capture the steps that they did to create the situation What do you dislike about Hippo Video? A little complicated for the customer to record Recommendations to others considering Hippo Video: Train your support team and announce to customers of the feature What problems is Hippo Video solving and how is that benefiting you? Issue recreation for engineering and customer training

"Excellent alternative to Loom"

What do you like best about Hippo Video? Easy to use, decent UI. I don't use it for that purpose, but it's an excellent tool for cold outreach. It lets you see who watched the video, how many times, edit it, etc. What do you dislike about Hippo Video? not much really. sometimes the program crashes, but not a biggie. Recommendations to others considering Hippo Video: give it a shot. You won't regret it. What problems is Hippo Video solving and how is that benefiting you? I'm able to send ...

"Great and easy to use"

What do you like best about Hippo Video? That I can integrate it to my CRM - Hubspot. And I can send direct emails with my video What do you dislike about Hippo Video? The subtitle feature could improve :), sometimes it takes a lot of time for a video to upload What problems is Hippo Video solving and how is that benefiting you? We are improving sales, and creating a more human-based relationship with our customers.

"The Best B2b or B2C video solution"

What do you like best about Hippo Video? The ease of use and stability of the platform. It's a seamless process. Recording a video then Uploading/Editing (if needed) to publishing a video is incredibly easy to do. What do you dislike about Hippo Video? Nothing. It's a great platform. If I had to nitpick... I don't like that when viewing "Folders", there currently is not a "view in list" format. So organizing the video folders could be a bit better. Recommendations to others considering ...

"A new way to communicate"

What do you like best about Hippo Video? patients can receive a personal video message from me. What do you dislike about Hippo Video? It's pretty easy to use, however, the platform glitched a few times. Not enough to complain What problems is Hippo Video solving and how is that benefiting you? personalized messaging