NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

Add to compare

Starts from $97 / Month

Start Free Trial

HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 81-90 out of 1116

MZ

Muhammad Zubair

06/14/24

5 out of 5

Bharath helped me recover my pipeline…

Bharath helped me recover my pipeline and fix another issue that was related to the community.

ST

Stanislav Tsyganiuk

06/14/24

5 out of 5

Alka was great

Alka was great. paitioned. helpfull

C

Claudia

06/14/24

5 out of 5

Shrinkhala S

Shrinkhala S. is an absolute gem when it comes to customer support who LISTENS and comprehends the problems related to GHL customer issues very fast. Energetic personality and very easy communicator A+

JM

Joe Meyer

06/14/24

5 out of 5

Thank you Mayank for your kind and…

Thank you Mayank for your kind and professional assistance, Joe

JH

Jade henric

06/14/24

5 out of 5

Vidyut and Mayank

Vidyut and Mayank! Thank you for saving my day. I was having trouble with the automation and I am pretty sure I am missing a step so that an automation wont fire. Vidyut jump right in and just in a few mins everything is running okay You guys rock!

SD

Sean Ds

06/13/24

5 out of 5

paul was fantastic with support

paul was fantastic with support. got all my issues solve without any problems. Thank you so much Paul!

WB

Walt Bernard

06/13/24

5 out of 5

Ritesh Was very helpful and solved my…

Ritesh Was very helpful and solved my issues very quickly.

FP

Francis Piesare

06/13/24

5 out of 5

Lightening fast resolution

Lightening fast resolution to my problem. Adepu Deekshit understood my problem and solved the issue with blogs under a minute. Impressive.

NA

Nichole Ashley

06/13/24

5 out of 5

Meena was incredible

Meena was incredible. Seriously the best GHL representative I have ever had the pleasure of speaking with. Thank you so much.

TB

Tazio Baker

06/12/24

5 out of 5

HighLevel has got some A players…

HighLevel has got some A players customer support rept. Benil was amazing. He found my error in code and fixed it jsut right.

Free vendor scorecard

Evaluate HighLevel objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score HighLevel against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].