spotsaas-logo
Get Listed

8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in May 2025: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

Add to compare

Starts from $97/Month

Request a Quote

HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Expert's Review

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 81-90 out of 1116

JH

Jade henric

06/14/24

5 out of 5

Vidyut and Mayank

Vidyut and Mayank! Thank you for saving my day. I was having trouble with the automation and I am pretty sure I am missing a step so that an automation wont fire. Vidyut jump right in and just in a few mins everything is running okay You guys rock!

JM

Joe Meyer

06/14/24

5 out of 5

Thank you Mayank for your kind and…

Thank you Mayank for your kind and professional assistance, Joe

LH

Landen Holman

06/14/24

5 out of 5

Trilochan made my GHL support…

Trilochan made my GHL support experience incredible! He's super smart, and figured out in a couple of minutes a solution to a problem that took me a long time to solve! 5 Stars!!

C

Claudia

06/14/24

5 out of 5

Shrinkhala S

Shrinkhala S. is an absolute gem when it comes to customer support who LISTENS and comprehends the problems related to GHL customer issues very fast. Energetic personality and very easy communicator A+

MZ

Muhammad Zubair

06/14/24

5 out of 5

Bharath helped me recover my pipeline…

Bharath helped me recover my pipeline and fix another issue that was related to the community.

SD

Sean Ds

06/13/24

5 out of 5

paul was fantastic with support

paul was fantastic with support. got all my issues solve without any problems. Thank you so much Paul!

FP

Francis Piesare

06/13/24

5 out of 5

Lightening fast resolution

Lightening fast resolution to my problem. Adepu Deekshit understood my problem and solved the issue with blogs under a minute. Impressive.

NA

Nichole Ashley

06/13/24

5 out of 5

Meena was incredible

Meena was incredible. Seriously the best GHL representative I have ever had the pleasure of speaking with. Thank you so much.

WB

Walt Bernard

06/13/24

5 out of 5

Ritesh Was very helpful and solved my…

Ritesh Was very helpful and solved my issues very quickly.

JL

Julio Lara

06/12/24

5 out of 5

Exceptional support

Exceptional support. Nilesh did an amazing job! He took the time to show the basics and made sure that we have everything set up.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].