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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 71-80 out of 1116

DI

Daniel Itingen

06/17/24

5 out of 5

Dheepika was great

Dheepika was great. Very helpful

JR

John Rice

06/17/24

5 out of 5

Lekha Lokwani was a *wonderful* help…

Lekha Lokwani was a *wonderful* help today! Sooo caring, competent and supportive! Thank you *soooo* much! Truly excellent support, I wish *everyone* was able to provide support at such a high level ... well, of course, you're GoHighLevel, right, and she definitely goes *very* high level!!!

TF

T. Ferrell

06/17/24

5 out of 5

Amuthan PS took my anxiety away...

Amuthan was very helpful in explaining how to use Go High Level. He was patient and informative. He also pointed me to great resources. I definitely feel more confident using the platform. Anxiety be gone! Thank you, Amuthan!

L

Linda

06/17/24

5 out of 5

Mayanak

he was a great help

FP

Felix Petzel

06/17/24

5 out of 5

His skills are from a higher force

His skills are from a higher force. When it comes to GHL, Ritesh abilities are blessed by god. Highly recommended. Great communications.

CD

Chad David Alldredge

06/17/24

5 out of 5

She was very helpful throughout the…

She was very helpful throughout the process

AR

Asha Rose

06/16/24

5 out of 5

Mayank has been extremely helpful…

Mayank has been extremely helpful today! Amazing customer service!

BO

Brian O'Neill

06/15/24

5 out of 5

Great service

Great service, Bharath Mohithe was super helpful and very fast to get things fixed for me! A1 guy

AB

Abraham Briceno

06/15/24

5 out of 5

Vijay was awesome and knew exactly how…

Vijay was awesome and knew exactly how to help - give him a raise! lol

LH

Landen Holman

06/14/24

5 out of 5

Trilochan made my GHL support…

Trilochan made my GHL support experience incredible! He's super smart, and figured out in a couple of minutes a solution to a problem that took me a long time to solve! 5 Stars!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].