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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in May 2025: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Expert's Review

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 71-80 out of 1116

JR

John Rice

06/17/24

5 out of 5

Lekha Lokwani was a *wonderful* help…

Lekha Lokwani was a *wonderful* help today! Sooo caring, competent and supportive! Thank you *soooo* much! Truly excellent support, I wish *everyone* was able to provide support at such a high level ... well, of course, you're GoHighLevel, right, and she definitely goes *very* high level!!!

L

Linda

06/17/24

5 out of 5

Mayanak

he was a great help

TF

T. Ferrell

06/17/24

5 out of 5

Amuthan PS took my anxiety away...

Amuthan was very helpful in explaining how to use Go High Level. He was patient and informative. He also pointed me to great resources. I definitely feel more confident using the platform. Anxiety be gone! Thank you, Amuthan!

FP

Felix Petzel

06/17/24

5 out of 5

His skills are from a higher force

His skills are from a higher force. When it comes to GHL, Ritesh abilities are blessed by god. Highly recommended. Great communications.

DI

Daniel Itingen

06/17/24

5 out of 5

Dheepika was great

Dheepika was great. Very helpful

CD

Chad David Alldredge

06/17/24

5 out of 5

She was very helpful throughout the…

She was very helpful throughout the process

AR

Asha Rose

06/16/24

5 out of 5

Mayank has been extremely helpful…

Mayank has been extremely helpful today! Amazing customer service!

BO

Brian O'Neill

06/15/24

5 out of 5

Great service

Great service, Bharath Mohithe was super helpful and very fast to get things fixed for me! A1 guy

AB

Abraham Briceno

06/15/24

5 out of 5

Vijay was awesome and knew exactly how…

Vijay was awesome and knew exactly how to help - give him a raise! lol

ST

Stanislav Tsyganiuk

06/14/24

5 out of 5

Alka was great

Alka was great. paitioned. helpfull

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].