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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 701-710 out of 1116

NM

Nick Macdonell

03/03/24

5 out of 5

Nilesh Bardhan was amazing to deal…

Nilesh Bardhan was amazing to deal with, answered my questions instantly, I highly recommend GHL to anyone looking to grow there business, and specifically Nilesh to assist them with this!

RR

Reale Reach

03/03/24

5 out of 5

Chaytelle is so chill!

Ya'll should should ask for Chaytelle when you want to upgrade. She's awesome, and super friendly, and she knows what she's talking about.

DC

Dominic C

03/03/24

5 out of 5

Shivangi was incredible and extremely…

Shivangi was incredible and extremely helpful with getting my site and automation firing correctly. 5 stars for GHL and Shivangi!

HS

Hashem Sellat

03/03/24

5 out of 5

Prachi helped me solve my problem…

Prachi helped me solve my problem quickly and she could immediately identify the problem and contact the right people to make the final solution. Good job!

SB

Sergio B

03/02/24

5 out of 5

Anushree helped me a lot with my…

Anushree helped me a lot with my technical issues in GHL. She knows her stuff well and is very trustworthy

SS

SIMON SABIR

03/02/24

5 out of 5

Neahl Sing was very helpful and job was…

Neahl Sing was very helpful and job was done at the first shot. ~Simon Sabir

NB

Nagui Bihelek

03/02/24

5 out of 5

Ashutosh was amazing

Ashutosh was amazing. The previous tech person Amith was no help at all.

FT

Fast Track Business Solutions

03/02/24

5 out of 5

exceptional very patient help me out a…

exceptional very patient help me out a lot. Def recommend it again. it was such a pleasure working with Yash

SK

Shahriyar Khalid

03/02/24

5 out of 5

Dheen assisted me with all my concerns…

Dheen assisted me with all my concerns and we had a very pleasant conversation in between the resolution of my issues.

KK

Kirsten Kuhar cray_cray_banay-

03/01/24

5 out of 5

Apurv Singh was extremely patient and…

Apurv Singh was extremely patient and helpful. I was experiencing website issues, and even though the time limit was 15 minutes, he stuck with me until everything was resolved. I haven't had such excellent customer service in a while. Thank you!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].