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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 681-690 out of 1116

X

Xavier

03/06/24

5 out of 5

Very Good serveces

Date of experience: March 06, 2024

CG

Cody Gavin

03/06/24

5 out of 5

My service and support was fantastic

My service and support was fantastic. When I reached out it did take some time to get ahold of the right person, but once I did then the issues were solved within 30 mins via zoom

SC

Simple Connect

03/06/24

5 out of 5

Arpitha was great

Arpitha was great at resolving my issues. She was kind and very patient. She displayed exceptional customer service skills.

AC

Alisa Cook

03/05/24

5 out of 5

Praveen was super helpful with an email…

Praveen was super helpful with an email issue we were having. Online chat support has always been very easy and helpful.

AS

Ahmad Sandhu

03/05/24

5 out of 5

GHL support Agent is very professional…

GHL support Agent is very professional. He helped me a lot and guide me very well. thanks

J

Jennifer

03/05/24

5 out of 5

Excited for the future of my business

Apurv Singh did an amazing job on my Onboarding Kick off call showing me the ins and outs of Go High Level. I am excited for the next steps for my business and stopping the bleeding from all of the other companies.

IS

Ivaylo Simidchiev

03/05/24

5 out of 5

Amar was great!

Amar was great! He was competent, polite and patient and, most importantly, he kept digging until he resolved my issue completely! And it was a very complicated issue.

JF

Joy Francis

03/05/24

5 out of 5

He has the patients of a saint

He listened to my problems even though I am, too tired and had difficulty explaining what I needed to know. His patience is greatly appreciated. He quickly confirmed my thoughts and I am able to get back to the client and have him pay me.

BR

Ben Rosiu

03/05/24

5 out of 5

Venkatesh was great. Good customer service

Venkatesh was great. The customers service is really good with this company.

ML

Max L-d

03/05/24

5 out of 5

really responsive and fast

Date of experience: March 05, 2024

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].