NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

Add to compare

Starts from $97 / Month

Start Free Trial

HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 681-690 out of 1116

X

Xavier

03/06/24

5 out of 5

Very Good serveces

Date of experience: March 06, 2024

CG

Cody Gavin

03/06/24

5 out of 5

My service and support was fantastic

My service and support was fantastic. When I reached out it did take some time to get ahold of the right person, but once I did then the issues were solved within 30 mins via zoom

SC

Simple Connect

03/06/24

5 out of 5

Arpitha was great

Arpitha was great at resolving my issues. She was kind and very patient. She displayed exceptional customer service skills.

AC

Alisa Cook

03/05/24

5 out of 5

Praveen was super helpful with an email…

Praveen was super helpful with an email issue we were having. Online chat support has always been very easy and helpful.

AS

Ahmad Sandhu

03/05/24

5 out of 5

GHL support Agent is very professional…

GHL support Agent is very professional. He helped me a lot and guide me very well. thanks

J

Jennifer

03/05/24

5 out of 5

Excited for the future of my business

Apurv Singh did an amazing job on my Onboarding Kick off call showing me the ins and outs of Go High Level. I am excited for the next steps for my business and stopping the bleeding from all of the other companies.

IS

Ivaylo Simidchiev

03/05/24

5 out of 5

Amar was great!

Amar was great! He was competent, polite and patient and, most importantly, he kept digging until he resolved my issue completely! And it was a very complicated issue.

JF

Joy Francis

03/05/24

5 out of 5

He has the patients of a saint

He listened to my problems even though I am, too tired and had difficulty explaining what I needed to know. His patience is greatly appreciated. He quickly confirmed my thoughts and I am able to get back to the client and have him pay me.

BR

Ben Rosiu

03/05/24

5 out of 5

Venkatesh was great. Good customer service

Venkatesh was great. The customers service is really good with this company.

ML

Max L-d

03/05/24

5 out of 5

really responsive and fast

Date of experience: March 05, 2024

Free vendor scorecard

Evaluate HighLevel objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score HighLevel against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].