8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 51-60 out of 1116
IL
Ian lemke
06/20/24
Sejuti was amazing
Sejuti was amazing! Give this lady a raise!!! I'm super grateful that we can more easily talk to humans on zoom w/o jumping through hoops!! IAN
AV
Alex Varnals
06/20/24
Haripriya was great on the call
Haripriya was great on the call, fast resolution to a business stopping issue with the system. Resolved in under 15 minutes. Great job
WM
Waleed Malik
06/20/24
Somya was really helpful and efficient…
Somya was really helpful and efficient in helping with my query
BM
Ben Melly
06/20/24
Shout-out to Shivraj Dhanawade from support!
Big shout-out to Shivraj Dhanawade from the support team! Helped me finally connect my domain after days of being stuck. GHL has the best support ever!
JC
John Cassidy
06/20/24
Rahul was exceptional he took his time…
Rahul was exceptional he took his time and never got frustrated with helping me navigate through setting up a form and new sub account
T
Troy
06/20/24
Support was very helpful on an issue i…
Support was very helpful on an issue i had very smooth process with Haaseen Fathima Khan. Thank You
T
Troy
06/20/24
Support was very helpful on an issue i…
Support was very helpful on an issue i had very smooth process with Haaseen Fathima Khan. Thank You
JC
John Cassidy
06/20/24
Rahul was exceptional he took his time…
Rahul was exceptional he took his time and never got frustrated with helping me navigate through setting up a form and new sub account
PA
Philip Agrios
06/20/24
I wanted to give a huge shout out to…
I wanted to give a huge shout out to Paul E. He helped me tremendously setting up a difficult funnel with workflows. I had another challenge a week ago and I was told by one of the higher techs via email that I needed to remove all of my cookies and cache to allow something to work on Chrome. I have done that before and it is such a pain. So I decided to use Firefox. I explained it to Paul and with a few clicks, he showed me how to specifically remove them and not all of them. He was a ...
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JF
Jeff Fretz
06/20/24
Meena was awesome
Meena was awesome, helped me figure out how to fix my issue fast and easy.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].