8.5
Spot Score
Streamline workflow and close more sales with HighLevel.
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Starts from $97/Month
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
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WM
Waleed Malik
06/20/24
Somya was really helpful and efficient…
Somya was really helpful and efficient in helping with my query
JF
Jeff Fretz
06/20/24
Meena was awesome
Meena was awesome, helped me figure out how to fix my issue fast and easy.
AV
Alex Varnals
06/20/24
Haripriya was great on the call
Haripriya was great on the call, fast resolution to a business stopping issue with the system. Resolved in under 15 minutes. Great job
BM
Ben Melly
06/20/24
Shout-out to Shivraj Dhanawade from support!
Big shout-out to Shivraj Dhanawade from the support team! Helped me finally connect my domain after days of being stuck. GHL has the best support ever!
IL
Ian lemke
06/20/24
Sejuti was amazing
Sejuti was amazing! Give this lady a raise!!! I'm super grateful that we can more easily talk to humans on zoom w/o jumping through hoops!! IAN
IL
Ian lemke
06/20/24
Sejuti was amazing
Sejuti was amazing! Give this lady a raise!!! I'm super grateful that we can more easily talk to humans on zoom w/o jumping through hoops!! IAN
JC
John Cassidy
06/20/24
Rahul was exceptional he took his time…
Rahul was exceptional he took his time and never got frustrated with helping me navigate through setting up a form and new sub account
PA
Philip Agrios
06/20/24
I wanted to give a huge shout out to…
I wanted to give a huge shout out to Paul E. He helped me tremendously setting up a difficult funnel with workflows. I had another challenge a week ago and I was told by one of the higher techs via email that I needed to remove all of my cookies and cache to allow something to work on Chrome. I have done that before and it is such a pain. So I decided to use Firefox. I explained it to Paul and with a few clicks, he showed me how to specifically remove them and not all of them. He was a ...
Read more
JC
John Cassidy
06/20/24
Rahul was exceptional he took his time…
Rahul was exceptional he took his time and never got frustrated with helping me navigate through setting up a form and new sub account
PA
Philip Agrios
06/20/24
I wanted to give a huge shout out to…
I wanted to give a huge shout out to Paul E. He helped me tremendously setting up a difficult funnel with workflows. I had another challenge a week ago and I was told by one of the higher techs via email that I needed to remove all of my cookies and cache to allow something to work on Chrome. I have done that before and it is such a pain. So I decided to use Firefox. I explained it to Paul and with a few clicks, he showed me how to specifically remove them and not all of them. He was a ...
Read more
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