8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 41-50 out of 1116
TL
Tom L
06/23/24
Good luck canceling
We have encountered significant challenges attempting to cancel our account, despite numerous efforts over several months. Despite being charged hundreds of dollars monthly, our repeated communications with ticket support and through chat have not resulted in the cancellation of our account. It's important to note that while the service features numerous automated integrations, cancellation seemingly requires picking up the phone and calling their office—a requirement not disclosed during ...
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JC
JOHN C
06/22/24
Great support and help with my concerns from Vijayakumar S
I had a couple of questions regarding my account & Vijayakumar S was able to understand me and help me quickly resolve my concerns. While all of the Highlevel reps are great, Vijayakumar S was able to help me where other support reps were stuck or unable to understand me. His knowledge of the crm, custom fields and other areas was above many of the other reps I had spoken with in the past 3-4 tries. Where others did not understand me, Vijayakumar S was able to help me get the answer to my ...
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R
Rich
06/21/24
Fantastically patient and very polite…
Fantastically patient and very polite and understanding to my needs. Also very Professional Shrinath Bhavsar. 5 stars ⭐️⭐️⭐️⭐️⭐️
JA
Jimmy Alvarado
06/21/24
Bora is a wonderful customer service…
Bora is a wonderful customer service agent. So patient and resolve all my doubts and problems
T
Tuski
06/21/24
They helped me
Date of experience: June 21, 2024
R
Rich
06/21/24
Fantastically patient and very polite…
Fantastically patient and very polite and understanding to my needs. Also very Professional Shrinath Bhavsar. 5 stars ⭐️⭐️⭐️⭐️⭐️
JA
Jimmy Alvarado
06/21/24
Bora is a wonderful customer service…
Bora is a wonderful customer service agent. So patient and resolve all my doubts and problems
WM
Waleed Malik
06/20/24
Somya was really helpful and efficient…
Somya was really helpful and efficient in helping with my query
PA
Philip Agrios
06/20/24
I wanted to give a huge shout out to…
I wanted to give a huge shout out to Paul E. He helped me tremendously setting up a difficult funnel with workflows. I had another challenge a week ago and I was told by one of the higher techs via email that I needed to remove all of my cookies and cache to allow something to work on Chrome. I have done that before and it is such a pain. So I decided to use Firefox. I explained it to Paul and with a few clicks, he showed me how to specifically remove them and not all of them. He was a ...
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JF
Jeff Fretz
06/20/24
Meena was awesome
Meena was awesome, helped me figure out how to fix my issue fast and easy.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].