NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

Add to compare

Starts from $97 / Month

Start Free Trial

HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 31-40 out of 1116

SC

Steven Crecentech

06/25/24

5 out of 5

It was Awsome to have a chat with you

It was Awsome to have a chat with you. You are the Master

WL

WESFED LLC

06/25/24

5 out of 5

Amar Bhintade did a fabulous job in…

Amar Bhintade did a fabulous job in solving my issue. Definitely deserves a raise.

JG

john gallagher

06/25/24

5 out of 5

SHIVRAJ DHANAWADE

SHIVRAJ DHANAWADE Was great and very helpful. I was pulling my hair out and Shivraj solved the problem quickly.. Thank-you so much.

AC

Armando Champagne

06/25/24

5 out of 5

great support

Date of experience: June 25, 2024

D

Damiano

06/24/24

5 out of 5

Thanks Owais for the amazing support service!

Thanks Owais and thanks Go High Levels!

JC

Jay Cool

06/24/24

5 out of 5

Great help From Prachi Singh

Great help From Prachi Singh, friendly staff and well explained. Knowledgeable experts!

D

DBCREDIT

06/24/24

5 out of 5

Haripriya was really nice and help me…

Haripriya was really nice and help me solve my issue. I recommend her to anyone who is having issues and need the job done. Thank you for your support Haripriya!!

DB

David Boynton

06/24/24

5 out of 5

Vicky gave me excellent answers to all…

Vicky gave me excellent answers to all my questions. He was thorough and very patient. Made sure everything was done perfectly before ending the chat

GL

George Lee

06/24/24

5 out of 5

Vijayakumar S

He is a very good person, Vijayakumar S. He resolved my issue in just a few seconds. The best thing about him is his manners; he is truly very polite. Please promote him, he will be very beneficial for you all.

JO

Jacky Owen

06/23/24

5 out of 5

Great help as always

Great help as always, Ratul is very responsive and be there when I needed help! thanks Ratul

Free vendor scorecard

Evaluate HighLevel objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score HighLevel against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].