8.5
Spot Score
Streamline workflow and close more sales with HighLevel.
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Starts from $97/Month
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
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JG
JuanDa Gomez
06/26/24
Amazing support by Haripriya
Amazing support by Haripriya. I learned something new and her kindness and willingness was amazing. Super helpful.
JJ
Jonathon Jones
06/26/24
Aakarsh Dixit was the absolute best!
Date of experience: June 26, 2024
BG
Brandon Gross
06/26/24
Best service yet
Best service yet! I've hopped on a ton of calls and today was fantastic.
LG
Lourdes Gaviola
06/26/24
Hari is good
Date of experience: June 26, 2024
LM
Lynn Maree Uytenbogaardt
06/26/24
If you want a support experience that…
If you want a support experience that rocks your socks off, chat with Prashanth. I'll wait in que for this kind of support
AR
Allen Ray Sales
06/26/24
Sharvil Raina was very helpful in Dashboard tutorial
Sharvil Raina was very helpful in helping me understand the dashboard interface. I got good information from him to help than the previous support I spoke with. Thanks Sharvil.
VP
Varun Pandya
06/26/24
Sangeetha Knew what the actual problem…
Sangeetha Knew what the actual problem was. And she worked it around and solved my problem.
AC
Armando Champagne
06/25/24
great support
Date of experience: June 25, 2024
SC
Stephanie Carter
06/25/24
Priority support- Chat feature
I had a chat with an agent today using the priority support chat feature. It was the fastest resolution I have received from High Level since we started!
HU
Hazel Unabia
06/25/24
I thank Bharath Mohithe for helping me…
I thank Bharath Mohithe for helping me on the issue I encountered on updating my blog.
