8.5
Spot Score
Streamline workflow and close more sales with HighLevel.
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Starts from $97/Month
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
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AR
Allen Ray Sales
06/26/24
Sharvil Raina was very helpful in Dashboard tutorial
Sharvil Raina was very helpful in helping me understand the dashboard interface. I got good information from him to help than the previous support I spoke with. Thanks Sharvil.
BG
Brandon Gross
06/26/24
Best service yet
Best service yet! I've hopped on a ton of calls and today was fantastic.
JJ
Jonathon Jones
06/26/24
Aakarsh Dixit was the absolute best!
Date of experience: June 26, 2024
LG
Lourdes Gaviola
06/26/24
Hari is good
Date of experience: June 26, 2024
AW
Al Warkentin
06/26/24
Fantastic service
Fantastic service, Steph has exclelent communicatin skills and she was able to slove my problem in no time. Fantastic Job!
JG
JuanDa Gomez
06/26/24
Amazing support by Haripriya
Amazing support by Haripriya. I learned something new and her kindness and willingness was amazing. Super helpful.
VP
Varun Pandya
06/26/24
Sangeetha Knew what the actual problem…
Sangeetha Knew what the actual problem was. And she worked it around and solved my problem.
HU
Hazel Unabia
06/25/24
I thank Bharath Mohithe for helping me…
I thank Bharath Mohithe for helping me on the issue I encountered on updating my blog.
SC
Stephanie Carter
06/25/24
Priority support- Chat feature
I had a chat with an agent today using the priority support chat feature. It was the fastest resolution I have received from High Level since we started!
LG
Luis Gouveia
06/25/24
I have been using GHL for 2 years and I…
I have been using GHL for 2 years and I couldn't be happier.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
