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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 21-30 out of 1116

VP

Varun Pandya

06/26/24

5 out of 5

Sangeetha Knew what the actual problem…

Sangeetha Knew what the actual problem was. And she worked it around and solved my problem.

JG

JuanDa Gomez

06/26/24

5 out of 5

Amazing support by Haripriya

Amazing support by Haripriya. I learned something new and her kindness and willingness was amazing. Super helpful.

AW

Al Warkentin

06/26/24

5 out of 5

Fantastic service

Fantastic service, Steph has exclelent communicatin skills and she was able to slove my problem in no time. Fantastic Job!

LG

Lourdes Gaviola

06/26/24

5 out of 5

Hari is good

Date of experience: June 26, 2024

BG

Brandon Gross

06/26/24

5 out of 5

Best service yet

Best service yet! I've hopped on a ton of calls and today was fantastic.

AR

Allen Ray Sales

06/26/24

5 out of 5

Sharvil Raina was very helpful in Dashboard tutorial

Sharvil Raina was very helpful in helping me understand the dashboard interface. I got good information from him to help than the previous support I spoke with. Thanks Sharvil.

LM

Lynn Maree Uytenbogaardt

06/26/24

5 out of 5

If you want a support experience that…

If you want a support experience that rocks your socks off, chat with Prashanth. I'll wait in que for this kind of support

HU

Hazel Unabia

06/25/24

5 out of 5

I thank Bharath Mohithe for helping me…

I thank Bharath Mohithe for helping me on the issue I encountered on updating my blog.

SC

Stephanie Carter

06/25/24

5 out of 5

Priority support- Chat feature

I had a chat with an agent today using the priority support chat feature. It was the fastest resolution I have received from High Level since we started!

LG

Luis Gouveia

06/25/24

5 out of 5

I have been using GHL for 2 years and I…

I have been using GHL for 2 years and I couldn't be happier.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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