8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 21-30 out of 1116
VP
Varun Pandya
06/26/24
Sangeetha Knew what the actual problem…
Sangeetha Knew what the actual problem was. And she worked it around and solved my problem.
JG
JuanDa Gomez
06/26/24
Amazing support by Haripriya
Amazing support by Haripriya. I learned something new and her kindness and willingness was amazing. Super helpful.
AW
Al Warkentin
06/26/24
Fantastic service
Fantastic service, Steph has exclelent communicatin skills and she was able to slove my problem in no time. Fantastic Job!
LG
Lourdes Gaviola
06/26/24
Hari is good
Date of experience: June 26, 2024
BG
Brandon Gross
06/26/24
Best service yet
Best service yet! I've hopped on a ton of calls and today was fantastic.
AR
Allen Ray Sales
06/26/24
Sharvil Raina was very helpful in Dashboard tutorial
Sharvil Raina was very helpful in helping me understand the dashboard interface. I got good information from him to help than the previous support I spoke with. Thanks Sharvil.
LM
Lynn Maree Uytenbogaardt
06/26/24
If you want a support experience that…
If you want a support experience that rocks your socks off, chat with Prashanth. I'll wait in que for this kind of support
HU
Hazel Unabia
06/25/24
I thank Bharath Mohithe for helping me…
I thank Bharath Mohithe for helping me on the issue I encountered on updating my blog.
SC
Stephanie Carter
06/25/24
Priority support- Chat feature
I had a chat with an agent today using the priority support chat feature. It was the fastest resolution I have received from High Level since we started!
LG
Luis Gouveia
06/25/24
I have been using GHL for 2 years and I…
I have been using GHL for 2 years and I couldn't be happier.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].