8.5
Spot Score
HighLevel Reviews in June 2026: User Ratings, Pros & Cons
Streamline workflow and close more sales with HighLevel.
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HighLevel Reviews & Ratings
Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
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LW
Loni W
06/08/21
"Awful customer support. Not easy set up as promised."
What do you like best about HighLevel? I like that the product has many features and is priced fairly. I signed up as an affiliate, and recommended the platform to a client who trusted me and signed up as a user. That client is now very disappointed in the time and money wasted trying to make it work. After this experience, I will not feel comfortable recommending Go High Level again. What do you dislike about HighLevel? I really, really wanted to use and love Go High Level. A very bad ...
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DS
Dave S
05/12/21
"Amazing software that is constantly improving"
What do you like best about HighLevel? -Constantly updating -Great features -Easy to use -Great Facebook community -Saves me a fortune as I dont need other software -Very receptive to feedback What do you dislike about HighLevel? Nothing. I love the platform and everything about it. Recommendations to others considering HighLevel: Just do it, it is one of the best pieces of software I have used in the last 25 yrs! It will take about a day or so to learn how it works and then the only limit ...
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GL
Guilherme L
04/21/21
"Efficient and customizable"
What do you like best about HighLevel? Ease of use - It's a platform for any company that wishes to scale. What do you dislike about HighLevel? Custom values are still not adequate. On the Survey level, we also experienced a few issues with customizations. What problems is HighLevel solving and how is that benefiting you? High Level assists our company processes to implement new solutions to new clients smoothly.
AU
Anonymous User
04/21/21
"Best CRM"
What do you like best about HighLevel? the channels I can use to contact all the users What do you dislike about HighLevel? the app for mobiles and tablets it's a little complicated to use What problems is HighLevel solving and how is that benefiting you? send sms, mailing, messenger campaigns to all my clients, have all my reviews in one place, keep track of sales and stages of all my clients
AU
Anonymous User
04/16/21
"Highlevel Review"
What do you like best about HighLevel? All in one aspect. Email texting and such all in one place What do you dislike about HighLevel? A lot of bugs. We have encounter glitches everyday it seems like Recommendations to others considering HighLevel: Support needs to be better. Support rarely solves are issues and once a ticket is created I rarely hear back What problems is HighLevel solving and how is that benefiting you? Allowing our clients to use one software instead of many
AU
Anonymous User
04/18/20
"Great features, steep learning curve, and it's worth it."
What do you like best about HighLevel? A Great foundation to build on top of with a functional CRM, Website designer, funnel builder, pipeline creator, and client conversations flow. Founded, built, run, and maintained by a small group of motivated entrepreneurs, they are still closer to the beginning than what I would consider v 1.0. It's a sturdy, well build frame of a house, and you're given all the materials you need to build your dream home. But there's no inventory list or directions ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].