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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 1101-1110 out of 1116

AW

Anna W

01/15/22

4.5 out of 5

"It's amazing - so many tools in one place!"

What do you like best about HighLevel? I love the fact that so many different tools are located in a single platform - pipleline management, calendar and scheduling, CRM, etc. I also really appreciate how much customization you have - it's virtually limitless when it comes to your pipeline stages. The ease of building triggers, email and text templates, etc. is better than any other CRM tool I've ever used. What do you dislike about HighLevel? It is fairly technical - the learning curve is ...

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MI

Mohammed Ismail H

01/03/22

4.5 out of 5

"My Experience on GoHighlevel"

What do you like best about HighLevel? I love most how it makes things easier the process for integration, automation and bring everything in one place. As a result, it saves time and money bringing all in one. What do you dislike about HighLevel? I think it has fewer available options for the funnel and website sections. I struggled while designing landing pages for the businesses, specifically the mobile version. Recommendations to others considering HighLevel: I highly recommend it if ...

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AU

Anonymous User

12/16/21

5 out of 5

"Best Marketing software. Period."

What do you like best about HighLevel? Just visit their home page. They replace all necessary marketing software. What do you dislike about HighLevel? They may replace email marketing but it takes a true pro to be able to leverage certain HighLevel capabilities to their full extent. What problems is HighLevel solving and how is that benefiting you? Truly an all-in-one platform. Sms, email, reviews, triggers/automations, white-labeling, etc. They do it all.

AU

Anonymous User

11/30/21

4.5 out of 5

"best all in 1 crm"

What do you like best about HighLevel? I absolutely love the fact that it's a funnel builder and a CRM all in 1 place! Super easy to use, and I can even send my SMS messages from it! What do you dislike about HighLevel? I dislike the customer service. They don't show up to appointments often and it's very hard to get things fixed. Recommendations to others considering HighLevel: Definitely worth it for the money you pay! What problems is HighLevel solving and how is that benefiting you? All ...

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JR

Joe R

11/05/21

5 out of 5

"GoHighLevel really is worth the look"

What do you like best about HighLevel? Combines so many tools into one. Great interface. Intuitive. Great price point. What do you dislike about HighLevel? Haven't found anything yet...I'm shocked. What problems is HighLevel solving and how is that benefiting you? Inbound marketing, managing prospects, students, donors, accounts and communicating with them all with ease in an automated and direct way

AU

Anonymous User

11/03/21

5 out of 5

"Fantastic CRM"

What do you like best about HighLevel? High Level has an agency plan that allows franchisors to push the CRM down to it franchisees. This gives our franchisees the ability to log in and run their own pipelines. What do you dislike about HighLevel? The dashboard could be more robust for the agency view. Recommendations to others considering HighLevel: I highly recommend this product if you are a franchisor or have multiple clients in which you need more of an agency product. What problems is ...

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AU

Anonymous User

10/28/21

4.5 out of 5

"Highlevel - All in one solution! Get your Agency Detangled!"

What do you like best about HighLevel? The Versatility and Training they provide are excellent. As an agency, you get off from many other Softwares and services to just one clean login! What do you dislike about HighLevel? It's a very fast-evolving company. And they try to adapt to the most relevant needs of the present and near future. So no complaints. Recommendations to others considering HighLevel: It's worth looking into if you are looking to create more results and save time & ...

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AU

Anonymous User

07/24/21

4.5 out of 5

"Very versatile digital marketing solution"

What do you like best about HighLevel? It's very functional. It has access to allow you to build your website and funnels along with a digital marketing strategy including email, messaging, and reviews. So it's a great all-in-one. Also, it is a decent CRM which allows you to track and collect contact information, activity, purchase statistics and more of your client/customer list. And it's actively being developed so more features are released continuously. What do you dislike about ...

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AU

Anonymous User

07/20/21

5 out of 5

"GoHighLevel Review"

What do you like best about HighLevel? You can use GHL for everything! Love that I'm able to automate prospecting & track pipeline, send emails marketing.c txt marketing & it reduces so so so so so much in other costs for softwares!!! I love it & highly recommend. Also you can white label it as your own CRM & sell saas to any business who has customers What do you dislike about HighLevel? No dislikes - doesn't have an amazing e-commerce feature but I wasn't using it for that so not a ...

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AU

Anonymous User

07/19/21

4.5 out of 5

"Extremely well though out marketing automation platform"

What do you like best about HighLevel? We've gone through several different types of marketing automation software like this, and this platform has everything we need and more! The system is exceptionally robust with features for: - Conversational automation through any channel of communication you can think of: email, MMS, voicemail drops, Facebook messenger, website chat, tasks, reminders, manual sms, phone calls - Integrations with Google my business and Facebook business page create an ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].