HighLevel Reviews in June 2026: User Ratings, Pros & Cons

"Software Marketing Automation Architect"

What do you like best about HighLevel? In HighLevel marketing agencies will find a complete platform to deliver unparalleled value for customers. From basic CR M features as landing pages, contact management, and audience segmentation through call, email, SMS, Messager & Instagram automation, online booking, call tracking, form and surveys, and much more! What do you dislike about HighLevel? The GHL product team continuously delivers new features and improvements, but some very specific ...

"Unbelievable Support"

What do you like best about HighLevel? I worked with a guy named Javier Valdivieso, and man, does he know his stuff. He helped me fix a massive issue that I was dealing with in a matter of minutes. I'm super grateful for his support and what he has been able to fix. What do you dislike about HighLevel? Nothing at all there support is awesome and help a lot when needed What problems is HighLevel solving and how is that benefiting you? Automating my entire business to earn back my time

"All the feature sets I was looking for to grow my agency"

What do you like best about HighLevel? I love the single location I can come to. Typically most businesses are juggling between 5-10 pieces of software to build and manage an online offer sequence... and I can do pretty much everything from lead capture to client acquisition in one place! Super cool stuff! What do you dislike about HighLevel? The CRM is lacking a few key features... but the founders of the company are very accessible and actually listen well to customer feedback. What ...

"All-In-One Marketing OS"

What do you like best about HighLevel? It's not really just a CRM, it's more of an Operating System for marketing teams. With a super robust API and limitless customizability, it really gives you the ability to manage your system to your specifications! What do you dislike about HighLevel? Due to the overwhelming rush of new users in the last year, and crazy amount of new features, the support team is constantly finding themselves playing catch-up. This should be fixed with more support ...

"Best CRM ever- don't even ask me!"

What do you like best about HighLevel? all in one solution for small and mid sized agencies What do you dislike about HighLevel? bit of an overkill with features, but hey you may need them! What problems is HighLevel solving and how is that benefiting you? communications, funnels, CRM, leads, operations, everything!

"The solution to automating your sales and marketing!!"

What do you like best about HighLevel? Where do I start? I LOVE this software and the development team behind it. It is the true all-in-one that I have been looking for. All the features I need for Agency are included and get better and better every day. The dev team continuously adds new and/or upgraded features each week. I think what I love the most is the company behind the software. Never have I had such great support. The dev team as well as the management team actually listen to us. ...

"THIS IS ALL YOU NEED FOR YOUR BUSINESS"

What do you like best about HighLevel? I love how flexible the platform is and how it allows us, as users, to be in complete control of our marketing. With GHL, we can build anything we require for all different sizes of SMBs. What do you dislike about HighLevel? As a new platform, GHL is always looking to improve. With that, they release a lot of features. However, sometimes, they take a while to get polished. I would rather have polished and fully functional features than many features ...

"GHL Support"

What do you like best about HighLevel? Whenever I need support for certain process, go higher level is always there to answer all our queries or sometimes escalate the issue for us and get back within the timeframe What do you dislike about HighLevel? Sometimes it takes a while for them to get back to us, and that's the only thing I think they can improve on but overall I'm satisfied with their service and assistance. Recommendations to others considering HighLevel: Go High Level people are ...

"Go High with High Level"

What do you like best about HighLevel? It's a robust and growing platform that allows agencies to provide great marketing and SaaS to their clients. What do you dislike about HighLevel? With it being relatively new, there are some kinks that are still being worked out... however there's a great community that helps troubleshoot and get the devs to work on things to make it continue to become a better platform. What problems is HighLevel solving and how is that benefiting you? Marketing, ...

"Some Good Some Average"

What do you like best about HighLevel? LOVED certain customer service individuals like Javier!!! He does a great job listening to clients' needs and following up with them. Other individuals on the team took a while to get back to our company to fix small problems. The platform of Highlevel itself has many features that others do not and it fits nicely for our online business. What do you dislike about HighLevel? We had a continual calendar syncing issue for months that just recently got ...