HighLevel Reviews in June 2026: User Ratings, Pros & Cons

"Jacque is really helpful with my issues! Kudos to her and the team!"

What do you like best about HighLevel? Up straight solution to my issues. They were able to answer alll my questions What do you dislike about HighLevel? None. I am very satisfied with the support I got What problems is HighLevel solving and how is that benefiting you? It's connecting one of the pages to the social planner. All working now

"Great services"

What do you like best about HighLevel? Very prompt resolution once I was answered. The success Advisor was fast and explainitory. What do you dislike about HighLevel? The wait time was over 3 hours total from phone call to zoom call before I finally reached someone. What problems is HighLevel solving and how is that benefiting you? The mixing of two different accounts that should be unrelated by third party user.

"GHL is the best underrated CRM"

What do you like best about HighLevel? Ease of use. You can create anything with it, you can do almost everything with it. What do you dislike about HighLevel? I think the tool you have for the web chat feature is a little weak. I would like to see more varied solutions for automation there. What problems is HighLevel solving and how is that benefiting you? Besides being a tool for our team. Make sure we have follow ups and reminders sent to our sales team, we also sell GHL.

"AWESOME SERVICE!!!"

What do you like best about HighLevel? He answered every question and provided me with articles to support answering my questions. He was patient with all my questions. The attention to detail was showing me that he was really trying to help me. What do you dislike about HighLevel? There is nothing that I disliked. Everything was great! Providing zoom call to better explain the issue. Everything was resolved. Offering 24/7 zoom option...lol More zoom time is available What problems is ...

"Well... they took over everything! 🤣"

What do you like best about HighLevel? Everything is in one place so you can run your business and more importantly quickly scale your business using all the systems, tools and resources all in one place with one login. Which happens to hold true from the agency down to the business owner. All while being affordable and versatile. What do you dislike about HighLevel? Still a lot of things in development and it is going to be constantly improving and growing in a number of ways including ...

"Logan - High Level Assistance"

What do you like best about HighLevel? The technology looks pretty efficient, integrating numerous services in one platform. It'll take me some time to get used to all the functionality. What do you dislike about HighLevel? it can be overwhelming at times because there are systems and platforms I've never used before. What problems is HighLevel solving and how is that benefiting you? Integrating numerous services in one location. This will make it easier for me as I work with clients.

"HL experience is beyond any expectations"

What do you like best about HighLevel? Just everything - every single component, every feature. I am not even sure what to emphasize - contacts (smart lists!), conversations, workflows, funnels, sites, conversations (consolidation of all business communication), etc. What do you dislike about HighLevel? I only dislike the fact that I didn't discover HL a couple of years back. After some thought, I can come up with some minor complaints - for example, calendars don't have overlapping ...

"V poor customer experience. UX is poor. Articles are not clear. Support takes ages to receive."

What do you like best about HighLevel? Nothing. UX is poor, support is poor, I have question marks on making this purchase. What do you dislike about HighLevel? Most of it. I regret buying. From a product standpoint a lot is missing. What problems is HighLevel solving and how is that benefiting you? Helping collate client data and creating a mechanism to reach out. Currently, the benefits are very little.

"This is a game changer for a small business owner"

What do you like best about HighLevel? With the constant updates from the dev team, they do a fantastic job! They listen to you, the user!! What do you dislike about HighLevel? Not many things because it's constantly improving. They make it the simplest for the newest person. But if you're a nerd, you'll pick it up faster, lol What problems is HighLevel solving and how is that benefiting you? It helps me run my business and provide local music lessons to my community.

"Getting High on HighLevel"

What do you like best about HighLevel? It is everything I need for all of my marketing and CRM in one simple place What do you dislike about HighLevel? We do pay for additional help desk support because of slow times with the company's help desk What problems is HighLevel solving and how is that benefiting you? They cut our tech costs by 2/3rds and have increased our sales dramatically