8.5
Spot Score

HighLevel Reviews in June 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
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Showing 1061-1070 out of 1116
TD
Troy D
02/16/23
"Once in a lifetime opportunity for Digital Agencies"
What do you like best about HighLevel? HighLevel is a once-in-a-lifetime opportunity for digital agencies. It provides everything they need to deliver outstanding results for their clients and is priced in a way that makes it the most profitable and scalable solution on the planet. After years of using every solution, including PipeDrive, Infusionsift, Active Campaign, HubSpot and dozens of others, HighLevel is the stand-out winner in this space. Great product, great support and an amazing ...
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RC
Ramiro C
01/31/23
"we went for spreadsheets to crm-like features to service our more than 50 clients and growing!"
What do you like best about HighLevel? get plugged into the video releases and training. As agency owner, you should invest the time in understanding processes to include documenting and creating your own video tutorials. What do you dislike about HighLevel? The only downside is that you have to decide how you are going to use the platform. What I mean is to grow your agency or use it as a service tool. What problems is HighLevel solving and how is that benefiting you? The phone and email ...
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PF
Paloma F
01/30/23
"Excellent. Considerate and In-context/Alignment with our goals"
What do you like best about HighLevel? The most helpful thing about high-level is the support and customer service. Their availability and determination to problem solving is excellent. What do you dislike about HighLevel? What I dislike about high-level is Nothing, yet. What problems is HighLevel solving and how is that benefiting you? Allows all functions necessary for running a marketing agency in one platform, and then allows you to seel the same automated services.
JZ
Jeff Z
01/28/23
"The Most Powerful Marketing Platform Period!"
What do you like best about HighLevel? With all of the marketing tools one would need to market any business under one hood...with the ease of useability Highlevel has...any business owner can leverage Highlevel to grow their business! I have built some great automations and workflows for my business! What do you dislike about HighLevel? I have found nothing which I dislike about Highlevel so far, but I can see that it could be a little bit overwhelming to someone who is not used to working ...
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KM
Kat M
01/20/23
"Best experience yet"
What do you like best about HighLevel? Love the customer service, and access to information. Written, video, and it's not hard to get to a live person via live chat or zoom. What do you dislike about HighLevel? The University and the resources - the information is there, but the organization is a bit confusing and can be challenging, especially if you're not familiar with the platform. What problems is HighLevel solving and how is that benefiting you? I'm thrilled to have options to offer ...
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DB
dan b
01/12/23
"Andrina Susan was brilliant.Speaking with her really helped me feel more confident. What a star!"
What do you like best about HighLevel? All the options and the simplicity. Support team. What do you dislike about HighLevel? Nothing yet. I signed up today. Excited to get started. What problems is HighLevel solving and how is that benefiting you? CRM and implementaton.
MW
Mark W
01/10/23
"Disappointing functionality and terrible customer support"
What do you like best about HighLevel? HL has a lot of promising features and seemed to be a single tool for many solutions. What do you dislike about HighLevel? I found that most of the tools were glitchy, especially the email and text functions. I paid for a premium set up which was $300 dollars and they really only set up my company location information and a generic landing page template. My onboarding call was awful. The rep left the call several times to blow his nose and was rude the ...
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DV
Daniel V
01/06/23
"Elizabeth Serball Was Amazing!"
What do you like best about HighLevel? The people, the culture and the software. What do you dislike about HighLevel? I think there database loading time is a little sluggish but other than that, all good so far! What problems is HighLevel solving and how is that benefiting you? I needed something to streamline my buisnesses and finding that I could operate my own agency on this software is a game changer.
SG
Suzanne G
12/22/22
"GHL Zoom Call Support"
What do you like best about HighLevel? I loved how GHL have their dedicated zoom for clients who have questions, it definitely solves the problem faster! What do you dislike about HighLevel? Waiting in queue on chat support and they take time to respond. but I understand GHL have a lot of clients What problems is HighLevel solving and how is that benefiting you? White Labeling our agency account.
AU
Anonymous User
12/05/22
"Great experience with Logan from Customer Success"
What do you like best about HighLevel? Logan was incredible! He helped me with 4 different questions I had and was incredibly knowledgeable and thoughtful. He really took the time to listen and understand. What do you dislike about HighLevel? When it comes to this specific experience, nothing. Logan created a wonderful experience for me because he was able to easily answer all of my questions and was super nice! Kudos to Logan! What problems is HighLevel solving and how is that benefiting ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].