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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 1051-1060 out of 1116

DD

Dale D

03/06/23

4 out of 5

"Great All-in-One Marketing Software That is Improving Daily"

What do you like best about HighLevel? Lots of features and a quick development cycle means that it can easily replace 80%+ of your current marketing tech stack. The fact that you can white-label it, customize it for your market, and then sell it as your own custom-branded solution makes it a game-changer! What do you dislike about HighLevel? Because there are so many features, there are times when a functionality is released without being as complete as the competitive solutions in the ...

Read more

JS

JUSTIN S

03/02/23

5 out of 5

"Quay the boom!!"

What do you like best about HighLevel? Quay helped me with onboarding and she was AWESOME!!!! What do you dislike about HighLevel? nothing at all. Love the platform!!!!!!!!!! What problems is HighLevel solving and how is that benefiting you? helping sell more of my customers and track my sales people

TF

Tim F

03/01/23

5 out of 5

"Wow, HighLevel has been life-changing for our agency."

What do you like best about HighLevel? I love the ability to eliminate other online marketing and management software programs. We have personally eliminated 8 other software programs by implementing HighLevel for our agency. We also love the agency pricing model and the insane (good) community involvement and support by the founders and the whole team. I have used a LOT of software in my agency career, and the sheer pace of development to both improve existing features and bring more ...

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RM

Ruan M

02/28/23

5 out of 5

"Great experience and white label CRM system"

What do you like best about HighLevel? White label features, easy of us, sign in process, the ability to do marketing directly in platform, easy to use forms, easy to use automation, price What do you dislike about HighLevel? I think their greatest area of opportunity is design, the platform is very functional sometimes it wish it had very modern design What problems is HighLevel solving and how is that benefiting you? The problem of having to have multiple softwares for one client instead ...

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ME

Mbei E

02/28/23

5 out of 5

"Excellent Review"

What do you like best about HighLevel? Very powerful software. Can do a lot of things well What do you dislike about HighLevel? Has a whole lot of features. May need additional demos to use all features What problems is HighLevel solving and how is that benefiting you? Customer acquisition

DY

Dennis Y

02/23/23

5 out of 5

"HighLevel is an awesome white-label program for agencies"

What do you like best about HighLevel? Great support, robust features, and fantastic training. What do you dislike about HighLevel? I'm a data engineer, so I'd love for there to be more robust API access to allow us to pull GHL data into our dashboards. Maybe Varun has updated this recently-- I've not heard. What problems is HighLevel solving and how is that benefiting you? Reporting for clients, microsite builder, messaging integration with Twilio

TD

Trent D

02/22/23

4 out of 5

"The very best software to turn your digital agency into a SaaS"

What do you like best about HighLevel? I love their white-label program. It is, without a doubt, the very best tool I've seen to increase the scalability and profitability of a digital marketing agency. If you are still running your agency with services as your only source of revenue, you are missing out. What do you dislike about HighLevel? Their interface is a little bit clunky. That isn't to say the software lacks features. Instead, it isn't as pretty as some more mature apps. What ...

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HS

Hans S

02/21/23

5 out of 5

"Agency life = less stressful and more scalable with GHL"

What do you like best about HighLevel? Instead of having 15 different SaaS subscriptions for all the efforts that go into lead generation and nurturing (and web design), HighLevel puts it all in one place at one affordable price. It's an agency owner's dream! What do you dislike about HighLevel? Agencies just getting going with their business may not grasp the importance of a tool like GHL until they've been 'through the ringer' and have realized the importance of keeping their agency ...

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JN

Josh N

02/21/23

5 out of 5

"Game changing software for agencies"

What do you like best about HighLevel? Having ask the key marketing tools in one integrated platform. - email/ SMS - Calendar - Surveys - Pipeline Management - Funnels - Phone tracking And the ability to create amazing snapshots for clients. What do you dislike about HighLevel? It's such a well rounded platform there is not much not too like. What problems is HighLevel solving and how is that benefiting you? Managing automation for clients at scale got a cost effective investment.

JR

Justin R

02/17/23

5 out of 5

"A platform designed to grow with your agency"

What do you like best about HighLevel? Most all-in-one tools suck. That's not the case for HighLevel. The tool keeps it dead simple to build a suite for clients that keeps them onboard even if they stop using your agency for managed services. The platform allows you to create playbooks and recipes that can drive more sales opportunities for your clients. The development team is always looking to expand on functionality to make this a tool that grows with you. Additionally, I love that ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].