Helpwise Reviews in May 2025: User Ratings, Pros & Cons

"Easy to use and navigate"

What do you like best about Helpwise? Helpwise helps many businesses, regardless of their size, to connect with their users/customers. What do you dislike about Helpwise?

"Better communications with team and clients"

What do you like best about Helpwise? One single interface to manage all communications with my team, external suppliers, and clients. Before, I had to check several different channels and inboxes to get things done, but Helpwise has genuinely saved me tonnes of valuable time. Productivity has grown significantly. And if that weren´t enough, we all get to use a mobile app that makes it possible to maximize remote work results.

"Better Than Help Scout"

What do you like best about Helpwise? Helpwise works well and has features that Help Scout doesn't have. Basically, it does what Help Scout do but this one is more superior and advanced! One I like the most is that you can schedule a message when you want to send it. This is very handy when you don't want to wake up your recipient in the middle of the night! The UI/UX is also modernized and it looks great. Onboarding is very easy. I was able to set up multiple shared inboxes in just a few ...

"Great experience using the software"

What do you like best about Helpwise? The interface is very easy to use for me. I get to have flawless communication with my teammates and improve customer service thanks to Helpwise and their easy to use software.

"Better Than Help Scout"

What do you like best about Helpwise? Helpwise works well and has features that Help Scout doesn't have. Basically, it does what Help Scout do but this one is more superior and advanced! One I like the most is that you can schedule a message when you want to send it. This is very handy when you don't want to wake up your recipient in the middle of the night! The UI/UX is also modernized and it looks great. Onboarding is very easy. I was able to set up multiple shared inboxes in just a few ...

"Easy to use and navigate"

What do you like best about Helpwise? Helpwise helps many businesses, regardless of their size, to connect with their users/customers. What do you dislike about Helpwise?

"Better communications with team and clients"

What do you like best about Helpwise? One single interface to manage all communications with my team, external suppliers, and clients. Before, I had to check several different channels and inboxes to get things done, but Helpwise has genuinely saved me tonnes of valuable time. Productivity has grown significantly. And if that weren´t enough, we all get to use a mobile app that makes it possible to maximize remote work results.

"Super helpful in managing our team's inbox!"

What do you like best about Helpwise? the chat feature when you need help - they are very quick to respond. I love that we can tag based on the type of msg in inbox.

"Helpwise has made my job so much easier, efficient and organized!"

What do you like best about Helpwise? The shared inbox, automation, help center What do you dislike about Helpwise?

"Great Inbox app for business"

What do you like best about Helpwise? Evident and straightforward interface - everything is in its place. This is an all-in-one inbox - all business channels in one window -Email, SMS, WhatsApp.Plus an additional chat widget and creation of your own Help Center