8.7
Spot Score
Efficient customer support, simplified.
Add to compare
Starts from $83.25/Month when Billed Yearly, also offers free forever plan
Log in Required to View Reviews
Filter results
Sort by :
Showing 61-70 out of 170
AU
Anonymous User
11/12/21
"Useful to allocate incoming emails to members across a team & to use the notes to chat"
What do you like best about Helpwise? Tagging team members in emails. Setting reminders. What do you dislike about Helpwise?
AU
Anonymous User
11/12/21
"Positive experience in customer support"
What do you like best about Helpwise? I like the structure that is easy to navigate, as well as saved replies for frequent and repetitive cases. What do you dislike about Helpwise?
AU
Anonymous User
11/12/21
"Very good and getting better all the time"
What do you like best about Helpwise? It makes team collaboration seemless. It also helps someone take over for a sick or vacation team member. It is a huge relie for my team.
AU
Anonymous User
11/12/21
"Almost there!"
What do you like best about Helpwise? Our company came over from Outpost, which was a similar shared inbox solution platform. We like that they have a lot of useful features, especially noting emails to communicate offline subject matter with other users in the organization about the email. I like the platform's design as it mimics the layout of a personal email inbox, making it easy and pretty intuitive to use. Virtually no training is required!
AU
Anonymous User
11/12/21
"Very good and getting better all the time"
What do you like best about Helpwise? It makes team collaboration seemless. It also helps someone take over for a sick or vacation team member. It is a huge relie for my team.
AU
Anonymous User
11/12/21
"Almost there!"
What do you like best about Helpwise? Our company came over from Outpost, which was a similar shared inbox solution platform. We like that they have a lot of useful features, especially noting emails to communicate offline subject matter with other users in the organization about the email. I like the platform's design as it mimics the layout of a personal email inbox, making it easy and pretty intuitive to use. Virtually no training is required!
AU
Anonymous User
11/12/21
"Positive experience in customer support"
What do you like best about Helpwise? I like the structure that is easy to navigate, as well as saved replies for frequent and repetitive cases. What do you dislike about Helpwise?
CG
Christina G
11/11/21
"Super helpful in managing our team's inbox!"
What do you like best about Helpwise? the chat feature when you need help - they are very quick to respond. I love that we can tag based on the type of msg in inbox.
VK
Vitali K
11/11/21
"Great Inbox app for business"
What do you like best about Helpwise? Evident and straightforward interface - everything is in its place. This is an all-in-one inbox - all business channels in one window -Email, SMS, WhatsApp.Plus an additional chat widget and creation of your own Help Center
GG
Gina G
11/11/21
"Helpwise has made my job so much easier, efficient and organized!"
What do you like best about Helpwise? The shared inbox, automation, help center What do you dislike about Helpwise?