8.7
Spot Score
Helpwise Reviews in June 2026: User Ratings, Pros & Cons
Efficient customer support, simplified.
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Starts from $83.25 / Month when Billed Yearly, also offers free forever plan
Helpwise Reviews & Ratings
Spotsaas Editor’s POV
Helpwise is a versatile live chat software that enhances team collaboration and customer communication. Its multi-channel support and shared inbox feature make it ideal for businesses with diverse customer interaction points.Read more
Helpwise pros and cons
Shared inbox functionality
Multi-channel support
Collaboration tools
Real-time monitoring
Learning curve for new users
Limited integrations
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Showing 121-130 out of 170
CD
Compete D
10/22/21
"Help is on the way!!!"
What do you like best about Helpwise? Helpwise is an amazing tool that I didn't know I needed until I needed it. When you get an onslaught of customer inquiries and need to be on the same page with your team on how to handle them and respond this is the tool. Shared inboxes can change your life, seriously. Give you the ability to share the workload and not worry about Dan being out of the "office" today because his son or daughter got sick.
AU
Anonymous User
10/22/21
"Helpwise is the best mail-system for proffesionals buisness"
What do you like best about Helpwise? I like everything. It´s a simple but just creat system What do you dislike about Helpwise?
S
Selçuk
10/22/21
"Helpwise The Brave"
What do you like best about Helpwise? Helpwise has lots of potentials in it also have team inbox, live chat widget, help center, sms, whatsapp, detailed reports etc...
AU
Anonymous User
10/22/21
"Good shared inbox solution"
What do you like best about Helpwise? It gets the job done. You can share your inboxes with your team. You can share email and WhatsApp accounts. What do you dislike about Helpwise?
SC
Shelby C
10/20/21
"Our team is on the same page!"
What do you like best about Helpwise? The ability to manage multiple inboxes and communicate with each other. What do you dislike about Helpwise?
SR
Steven R
10/19/21
"Very useful software"
What do you like best about Helpwise? Its a team system, no searching for emails sent to one person again. Its quick to see the trail of a conversation. What do you dislike about Helpwise?
AU
Anonymous User
10/19/21
"Best omnichannel solution ever!"
What do you like best about Helpwise? Pretty much everything. We couldn't be happier! When this pandemic started, we were looking for an omnichannel solution, as checking emails and social networks separately was difficult and time-consuming. Then we found Helpwise with a great introductory price with the exact number of channels we needed. Helpwise includes everything you may need. From email (it allows to show the ticket id to the customer by using placeholders), to Facebook and Instagram ...
Read more
AU
Anonymous User
10/19/21
"Helpwise Review"
What do you like best about Helpwise? the labeling and the notes that we can leave on email received What do you dislike about Helpwise?
AU
Anonymous User
10/19/21
"Easy and useful"
What do you like best about Helpwise? Easy to use once setup is done. Multiple-way to set inbox. What do you dislike about Helpwise?
AU
Anonymous User
10/19/21
"My Experience with Helpwise"
What do you like best about Helpwise? The biggest upside of using helpwise is its ease of use. Having everything in an easy to use format makes the whole experience enjoyable. From your dashboard, you can basically see all your email accounts in one easy and convenient place.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].