spotsaas-logo
Get Listed

9.2

Spot Score

HelpCrunch - Live Chat Software

HelpCrunch Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize customer communication for ultimate success.

4.5

Add to compare

Starts from $12/User/Month when Billed Yearly

Request a Quote

HelpCrunch Reviews & Ratings

4.5

Very Good

Based on 194 ratings & 243 reviews

Rating Distribution

Excellent

(210)

Very Good

(22)

Good

(2)

Poor

(1)

Terible

(8)

Expert's Review

HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining features like chat, knowledge base, and help desk seamlessly. The affordability of HelpCrunch compared to other tools is also a key selling point for many users. Additionally, ...Read more

HelpCrunch pros and cons

  • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

  • Saves time by consolidating multiple tools into one with great functionality.

  • Clean and intuitive tool that works out of the box.

  • Affordable pricing with all the necessary features.

  • Occasional issues with basic features breaking, requiring time to fix.

  • Support responsiveness can vary, leading to frustrations with critical functionality failures.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 201-210 out of 243

AU

Anonymous User

03/01/19

5 out of 5

"Dukley Hotel D.O.O."

What do you like best about HelpCrunch? Software is fast and support is real fast and helpful. I got answer on the all questions. Professional team for support. We decide because of fast support and usable software.

RC

Roberto C

02/14/19

5 out of 5

"Very good intercom alternative"

What do you like best about HelpCrunch? - Easy of use - Many advanced features available

RC

Roberto C

02/14/19

5 out of 5

"Very good intercom alternative"

What do you like best about HelpCrunch? - Easy of use - Many advanced features available

AR

Alicia R

02/13/19

5 out of 5

"Very afffordable all in one customer communication tool "

What do you like best about HelpCrunch? A great value is an opportunity to collect all chats, email, and tickets with the client's request in one place What do you dislike about HelpCrunch?

OS

Olesia S

02/13/19

5 out of 5

"Faster task solving tool and excellent in-built notes "

What do you like best about HelpCrunch? The app is very easy in use. It did not get a long time to learn all the functions. What do you dislike about HelpCrunch?

AR

Alicia R

02/13/19

5 out of 5

"Very afffordable all in one customer communication tool "

What do you like best about HelpCrunch? A great value is an opportunity to collect all chats, email, and tickets with the client's request in one place What do you dislike about HelpCrunch?

OS

Olesia S

02/13/19

5 out of 5

"Faster task solving tool and excellent in-built notes "

What do you like best about HelpCrunch? The app is very easy in use. It did not get a long time to learn all the functions. What do you dislike about HelpCrunch?

VS

Valdi S

02/05/19

5 out of 5

"Great platform with useful features"

What do you like best about HelpCrunch? Very easy to setup and to navigate around the dashboard. The live chat widget is extremely useful and easy to use. The popups are an awesome marketing feature.

AL

Aya L

02/05/19

5 out of 5

"All support channels in one place, many helpful features. "

What do you like best about HelpCrunch? Easy to set up, easy to customize, easy to use. Very simple but not primitive. Well-thought user interface. What do you dislike about HelpCrunch?

VS

Valdi S

02/05/19

5 out of 5

"Great platform with useful features"

What do you like best about HelpCrunch? Very easy to setup and to navigate around the dashboard. The live chat widget is extremely useful and easy to use. The popups are an awesome marketing feature.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].