9.2
Spot Score
Revolutionize customer communication for ultimate success.
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Starts from $12/User/Month when Billed Yearly
HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining features like chat, knowledge base, and help desk seamlessly. The affordability of HelpCrunch compared to other tools is also a key selling point for many users. Additionally, ...Read more
Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.
Saves time by consolidating multiple tools into one with great functionality.
Clean and intuitive tool that works out of the box.
Affordable pricing with all the necessary features.
Occasional issues with basic features breaking, requiring time to fix.
Support responsiveness can vary, leading to frustrations with critical functionality failures.
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Showing 191-200 out of 243
LG
Lewis Glasgow
06/17/19
Great Alternative to Intercom
HelpCrunch is a completely transparent company that has a great support team and well-built products (live chat, knowledge base, automated messages). They have set pricing which isn't based on your active user count so you're going to save a lot of money per month in comparison to Intercom.
L
Lewis
06/16/19
Great Alternative to Intercom
HelpCrunch is a completely transparent company that has a great support team and well-built products (live chat, knowledge base, automated messages). They have set pricing which isn't based on your active user count so you're going to save a lot of money per month in comparison to Intercom.
AU
Anonymous User
05/30/19
"Better value than LiveChat for what I needed"
What do you like best about HelpCrunch? Most important feature for me was being able to customise the widget for different domains. Many live chat-type programs have this but the pricing (for example on LiveChat) for this feature is way too high. Customisable widgets is still a premium feature on HelpCrunch but the price for their premium package was virtually the same as the most basic (uncustomisable) LiveChat package.
LV
Leticia Varella
05/12/19
HelpCrunch is a best solution for our…
HelpCrunch is a best solution for our customer support. We've looking from alternatives Intercom. We saw Helpscout and Crisp. HelpCrunch became a best solution for our customer support: Helpcrunch became a 7 x cheaper solution for our customer support compared to Intercom. They don't have a help desk yet. But I was told they will soon.
AU
Anonymous User
04/09/19
"Great product, amazing support"
What do you like best about HelpCrunch? The integration is easy, the features are complete for a wide range of uses, and - what i appreciate the most - the support team is amazing: quick, responsive and totally helpful.
OO
Ott O
03/15/19
"I can recommend"
What do you like best about HelpCrunch? Really good quality for the reasonable pricing and a pro customer support. What do you dislike about HelpCrunch?
OO
Ott O
03/15/19
"I can recommend"
What do you like best about HelpCrunch? Really good quality for the reasonable pricing and a pro customer support. What do you dislike about HelpCrunch?
CS
Carsten S
03/14/19
"Moved from Helpscout"
What do you like best about HelpCrunch? I love the clean and modern dashboard. They offer a rich feature set and the dashboard is structured very well. The pricing is fair. And their support is fast and very friendly.
CS
Carsten S
03/14/19
"Moved from Helpscout"
What do you like best about HelpCrunch? I love the clean and modern dashboard. They offer a rich feature set and the dashboard is structured very well. The pricing is fair. And their support is fast and very friendly.
AU
Anonymous User
03/01/19
"Dukley Hotel D.O.O."
What do you like best about HelpCrunch? Software is fast and support is real fast and helpful. I got answer on the all questions. Professional team for support. We decide because of fast support and usable software.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
