9.2
Spot Score
HelpCrunch Reviews in June 2026: User Ratings, Pros & Cons
Revolutionize customer communication for ultimate success.
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Starts from $12 / User / Month when Billed Yearly
HelpCrunch Reviews & Ratings
Spotsaas Editor’s POV
HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining features like chat, knowledge base, and help desk seamlessly. The affordability of HelpCrunch compared to other tools is also a key selling point for many users. Additionally, ...Read more
HelpCrunch pros and cons
Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.
Saves time by consolidating multiple tools into one with great functionality.
Clean and intuitive tool that works out of the box.
Affordable pricing with all the necessary features.
Occasional issues with basic features breaking, requiring time to fix.
Support responsiveness can vary, leading to frustrations with critical functionality failures.
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Showing 181-190 out of 243
MG
Mike G
08/27/19
"Great Chat Platform For Any Type Of Business"
What do you like best about HelpCrunch? Easy to use, setup chat client that you can have it on your website, to interact with customers. The premium package gives you the option to send customers emails and keep them in the loop.
GU
Güven U
08/06/19
"Easy to integrate, nice support team"
What do you like best about HelpCrunch? The script is easy to integrate to your app our website. The support team is helping, and the features spectrucm is wide enough to set up your onboarding and engagement messages.
GU
Güven U
08/06/19
"Easy to integrate, nice support team"
What do you like best about HelpCrunch? The script is easy to integrate to your app our website. The support team is helping, and the features spectrucm is wide enough to set up your onboarding and engagement messages.
JM
Josean M
07/29/19
"Perfect marketing tool for platforms with Customer Support"
What do you like best about HelpCrunch? The prices is great if you consider all the functionalities it has. We were looking for a marketing tool with email marketing included and Helpcrunch is the best option we found.
P
Papitha
07/09/19
Outstanding Customer Support Solution
All in One Customer Service Platform. Our Mintly Support Team Uses it on daily basis-It's a great Solution.
SK
Shahid Khan
07/09/19
The best live chat software I have ever used
Helpcrunch is a full-featured application. Despite having so many features it is easy to set up and even easier to use. it motivates the user to do more and provide the best customer experience. it has given us the best return on investment. I particularly like auto messages, the option to send emails and the upcoming knowledge base feature.
SK
Shahid K
07/09/19
"The best live chat I have ever used"
What do you like best about HelpCrunch? Easy to use. Awesome Features. Keeps the agents motivated and provides awesome customer experience. What do you dislike about HelpCrunch?
IB
Issam B
06/19/19
"Good job"
What do you like best about HelpCrunch? Very good services, price is good and have all functionality What do you dislike about HelpCrunch?
AU
Anonymous User
06/17/19
"Great Alternative to Intercom"
What do you like best about HelpCrunch? HelpCrunch is a completely transparent company that has a great support team and well-built products (live chat, knowledge base, automated messages).
LG
Lewis Glasgow
06/17/19
Great Alternative to Intercom
HelpCrunch is a completely transparent company that has a great support team and well-built products (live chat, knowledge base, automated messages). They have set pricing which isn't based on your active user count so you're going to save a lot of money per month in comparison to Intercom.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].