9.2
Spot Score
Revolutionize customer communication for ultimate success.
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Starts from $12/User/Month when Billed Yearly
HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining features like chat, knowledge base, and help desk seamlessly. The affordability of HelpCrunch compared to other tools is also a key selling point for many users. Additionally, ...Read more
Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.
Saves time by consolidating multiple tools into one with great functionality.
Clean and intuitive tool that works out of the box.
Affordable pricing with all the necessary features.
Occasional issues with basic features breaking, requiring time to fix.
Support responsiveness can vary, leading to frustrations with critical functionality failures.
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Showing 151-160 out of 243
RL
Richard L
10/09/19
"An absolute no-brainer chat solution for SME's - why pay big when HelpCrunch exists?"
What do you like best about HelpCrunch? The combination of a really great UI, excellent iPhone app, developer API, canned responses and integrations are just my highlights of a fully featured solution.
AU
Anonymous User
10/09/19
"easy to install live website chat with file exchange included"
What do you like best about HelpCrunch? I can chat with customers on my website from by mobile phone with the HelpCrunch app and exchange files with them.
JH
Justin H
10/09/19
"Fast customer service and has many more features than similar chat services."
What do you like best about HelpCrunch? There are two major benefits to HelpCrunch, their customer service and their versatile features. They always respond back to us incredibly fast and it's super easy to get help using the chat box right in the app.
AU
Anonymous User
10/09/19
"All-in-one customer support"
What do you like best about HelpCrunch? Helpcrunch is a great combination of supporting customers through live chat, keeping them updated through emails and guiding and supporting them through knowledge base. We can even automate the workflow and monitor the performance of the application and leads.
AU
Anonymous User
10/09/19
"Easy to setup and use"
What do you like best about HelpCrunch? There is not a lot of configuring to do other than choosing some color options and putting in business information. Very easy to setup.
JL
Julian L
10/09/19
"The only chat assistant you need!"
What do you like best about HelpCrunch? So i have been using HelpCrunch for couple of months. My conversion of clients has gone up 23% and it makes it easier to chat with the team instantly about all inquiries.
MS
Mina S
10/09/19
"One of the best chat agents I have ever tried"
What do you like best about HelpCrunch? It's lightweight code, doesn't affect my page initial loading speed, yet had a ton of features and all the bells and whistles you would expect from a pro chat agent app. I just love it! The native WordPress integration was one of the main reasons I decided to give Help Crunch a try, and I found it to integrate with WordPress seamlessly. I tried a punch of other help desks/live chat combination apps and by far Help Crunch is the lightest app that ...
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AU
Anonymous User
10/09/19
"HelpCrunch message review"
What do you like best about HelpCrunch? The ease of use and setup with my WordPress sites makes it very quick and easy. What do you dislike about HelpCrunch?
DC
Dan C
10/09/19
"Great app with great features"
What do you like best about HelpCrunch? So far we still haven't used Helpcrunch to it's potential, st at the moment the best feature we feel is the ability to forward emails from our support address to our Helpcrunch account and then communicate with the client from within the portal. It's all tracked and is wonderful for reporting.
DC
Daniel C
10/09/19
"Superb Customer Service"
What do you like best about HelpCrunch? The thing I like the most about HelpCrunch is that they are always ready to answer and help with any difficulties that you may have. You really do feel that they go the extra mile for you. And you get a sense of personalization.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
