9.2
Spot Score
Revolutionize customer communication for ultimate success.
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Starts from $12/User/Month when Billed Yearly
HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining features like chat, knowledge base, and help desk seamlessly. The affordability of HelpCrunch compared to other tools is also a key selling point for many users. Additionally, ...Read more
Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.
Saves time by consolidating multiple tools into one with great functionality.
Clean and intuitive tool that works out of the box.
Affordable pricing with all the necessary features.
Occasional issues with basic features breaking, requiring time to fix.
Support responsiveness can vary, leading to frustrations with critical functionality failures.
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Showing 131-140 out of 243
AU
Anonymous User
10/19/19
"Helpcrunch the goto platform for livechat"
What do you like best about HelpCrunch? Helo crunch's ease of use. I got up and running on the platform in less than 5 minutes. The introduction UI gave me an up to speed breakdown of what I can do and where to go to get things done.
OD
Omar D
10/16/19
"One of the Best all in one marketing platform"
What do you like best about HelpCrunch? * All-in-one marketing automation platform * Knowledge Base
AU
Anonymous User
10/15/19
"Best Knowledge-base I've seen... but that's just one feature! "
What do you like best about HelpCrunch? - Customisable, user-friendly knowledgebase - Clean modern interface
AU
Anonymous User
10/15/19
"Clean GUI, and does its job"
What do you like best about HelpCrunch? Very clean GUI, and fast response windows What do you dislike about HelpCrunch?
AU
Anonymous User
10/14/19
"Beste friend for some time now"
What do you like best about HelpCrunch? - The ease to communicate with my customers - The pricing which is much cheaper that what we found in other solutions on the market
SG
Start G
10/12/19
"Awesome Live Chat with in-app message and Knowledge base"
What do you like best about HelpCrunch? The best part I like about helpcrunch is the ability to grab user attention through in-app message and contact user directly form the app by sending email. Creating segments and personalizing messages based on target user on specific pages.
TD
Tony D
10/12/19
"Best live chat I've used with an amazing customer support"
What do you like best about HelpCrunch? The best is the top notch customer support that Helpcrunch delivers. In addition, is very affordable. we are happy that Helpcrunch continually keeps adding new features and listen to us, their customers.
AU
Anonymous User
10/11/19
"Feature rich and more than just chat"
What do you like best about HelpCrunch? What I like best about Helpcrunch is the customization of the widget. They seem to have thought about every possible option and make it really easy to design your chat widget exactly the way you want. But the customization also goes into the email, the knowledge bases, and all the other features they have. The UI/UX is well designed and the features are very extensive. The other great feature in Helpcrunch is the ability to tightly integrate it into ...
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NM
Neil M
10/11/19
"I have used HelpCrunch to support my content marketing."
What do you like best about HelpCrunch? The helpcrunch platform is comprehensive, allowing for my use to grow as my business does. Curently I use the marketing automation, which works well. I like that you can segment users into groups and later filter them based on time zone, locale, last seen, number of visits etc to tailor my sales funnel/email sequencing.
NM
Neil M
10/11/19
"I have used HelpCrunch to support my content marketing."
What do you like best about HelpCrunch? The helpcrunch platform is comprehensive, allowing for my use to grow as my business does. Curently I use the marketing automation, which works well. I like that you can segment users into groups and later filter them based on time zone, locale, last seen, number of visits etc to tailor my sales funnel/email sequencing.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
