9.2
Spot Score
Revolutionize customer communication for ultimate success.
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Starts from $12/User/Month when Billed Yearly
HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining features like chat, knowledge base, and help desk seamlessly. The affordability of HelpCrunch compared to other tools is also a key selling point for many users. Additionally, ...Read more
Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.
Saves time by consolidating multiple tools into one with great functionality.
Clean and intuitive tool that works out of the box.
Affordable pricing with all the necessary features.
Occasional issues with basic features breaking, requiring time to fix.
Support responsiveness can vary, leading to frustrations with critical functionality failures.
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Showing 111-120 out of 243
AF
Ash F
08/06/20
"Great alternative to intercom"
What do you like best about HelpCrunch? Provides a very comprehensive list of customer support features at a reasonable price. The live chat feature with customer analytics, automated messages, and knowledge base are all immensely helpful.
RM
Roxana M
08/03/20
"Communication can be easier with a tool like HelpCrunch!"
What do you like best about HelpCrunch? I love the exit pop-ups. I've been testing on some of our pages where we observed our users left earlier and we improved the time they spend on our website thanks to smart pop-ups.
MS
Mahinour S
07/30/20
"This is the tool I was looking for"
What do you like best about HelpCrunch? Overall experience has been great, pricing is right, super easy to setup, their support team are amazing and always acttive to answer all our questions and needs, the onboarding is just right that even helps us internally with ideas and inspiration like the auto follow up messages.
AU
Anonymous User
07/27/20
"Excellent Help desk software"
What do you like best about HelpCrunch? HelpCrunch is excellent support software to handle customer from multiple channels , easy to see email,chat integrated to one platform
AO
Anna O
07/23/20
"One of the best live chatting tool"
What do you like best about HelpCrunch? - this tool is perfect for those who want to acquire new leads, but also for those who want to involve the customers they already have in the interaction;
AU
Anonymous User
05/24/20
"1 year on and we have to move on."
What do you like best about HelpCrunch? We started with Helpcrunch and have been on the system for over a year. Support was excellent starting off and it is much cheaper than competing products.
DJ
David J
05/07/20
"Excellent product with great customer support!"
What do you like best about HelpCrunch? Me and my team have been using HelpCrunch for about 3 months. We've made a huge research before choosing it and I can say with no regret that we've made the right decision. It has clean and modern interface, it's easy to use and the best thing is that the support team is always there to help.
SS
salome s
03/25/20
"Best live chat with great prices."
What do you like best about HelpCrunch? easy to use, modern design, friendly staff. What do you dislike about HelpCrunch?
AU
Anonymous User
03/07/20
"Smooth interactions with your customers"
What do you like best about HelpCrunch? Its easy for you to connect with the visitors of your site through a friendly chat interface. No brainer. What do you dislike about HelpCrunch?
SK
Shashi K
02/24/20
"Great support platform"
What do you like best about HelpCrunch? HelpCrunch has everything we need to automate the process of customer support. We have integrated into our mobile platform, support has been great in assisting with our questions. Overall, we are happy with the Helpcrunch.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
