9.2
Spot Score
Revolutionize customer communication for ultimate success.
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Starts from $12/User/Month when Billed Yearly
HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining features like chat, knowledge base, and help desk seamlessly. The affordability of HelpCrunch compared to other tools is also a key selling point for many users. Additionally, ...Read more
Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.
Saves time by consolidating multiple tools into one with great functionality.
Clean and intuitive tool that works out of the box.
Affordable pricing with all the necessary features.
Occasional issues with basic features breaking, requiring time to fix.
Support responsiveness can vary, leading to frustrations with critical functionality failures.
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Showing 101-110 out of 243
AU
Anonymous User
10/02/20
"The perfect Zendesk alternative"
What do you like best about HelpCrunch? With HelpCrunch we get this shared email box so that we can manage all our support tickets from one place. We get reports and analytics that we had to pay much more for when using Zendesk.
AU
Anonymous User
09/30/20
"Services favorable to implement in companies of all sizes."
What do you like best about HelpCrunch? Helpcrunch is a program specially designed for sales and marketing specialists, the service allows to interact with customers in real time, highly personalized and efficient allowing to fill with full satisfaction to the customers. The service allows from sending automated messages, implement marketing through emails, knowledge base, pop-ups, mobile applications and chat bot. The wonderful thing about working with this service is its potential ...
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KK
Katarzyna K
09/28/20
"Great tool to generate more website leads and provide multi-channel customer support"
What do you like best about HelpCrunch? Its' multi-channel coverage and automated behaviour-based campaigns that result in increasing conversions and getting more qualified leads from our website and blog.
JF
Jasper F
09/25/20
"Best for customer engagement."
What do you like best about HelpCrunch? Gives an exceptionally thorough rundown of client care features at a reasonable cost. The live chat feature with client analytics, automated messages, and information base are all gigantically supportive. Their help team are amazing and always active to answer all our inquiries and necessities, the onboarding is perfect that even causes us internally with ideas and inspiration like the auto follow up messages. Easy to create lead popup magnets, ...
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DC
David C
09/18/20
"Affordable smart chat & automation"
What do you like best about HelpCrunch? Helpcrunch doesn't break the bank unlike the major players like Drift or Intercom, yet it provides and extensive suite of functionality, very comparable to those two.
AP
Anushka P
09/17/20
"Good overall, with great customer support"
What do you like best about HelpCrunch? Live chat and Knowledge base, clean interface and support team is the best What do you dislike about HelpCrunch?
AP
Anushka P
09/17/20
"Good overall, with great customer support"
What do you like best about HelpCrunch? Live chat and Knowledge base, clean interface and support team is the best What do you dislike about HelpCrunch?
AU
Anonymous User
08/31/20
"Great price performance!"
What do you like best about HelpCrunch? The software runs in a few minutes and has a great price performance. What do you dislike about HelpCrunch?
LS
Lewis S
08/25/20
"A good value-minded customer chat app"
What do you like best about HelpCrunch? -easy to create lead popup magnets -onboarding email template
CM
Cormac M
08/19/20
"10/10, would recommend"
What do you like best about HelpCrunch? Great for new lead acquisition, also keeping up with existing customers. Helpful to have the whole chat in one place What do you dislike about HelpCrunch?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
